Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Experienced Product Designer

Company: Plaid

Location: USA

Posted Oct 26, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences that enable developers to create their own financial products. They work with thousands of companies to make it easy for people to connect their financial accounts to the apps and services they want to use.

Product Quality Assurance Specialist

Company: Wattpad

Location: USA

Posted Oct 25, 2024

Wattpad is a global entertainment company that aims to connect the world through stories. They have a mission to use community and technology to unleash the full potential of stories. The company is looking for a Product QA Specialist to join their team.

Director, Information Security

Company: Imaginepediatrics

Location: USA

Posted Oct 26, 2024

Imagine Pediatrics is a pediatrician-led medical group that aims to provide care and support to children with complex medical conditions. They are committed to reimagining pediatric healthcare and are guided by five core values: Children first, Earn trust, Innovate today, Embrace humanity, and One team diverse perspectives.

Payroll Integrations Analyst

Company: Businessolver

Location: USA

Posted Oct 26, 2024

Businessolver is a company that provides benefits technology and services, and is looking for an Implementation Integrations Analyst to work with project teams to implement outbound payroll deduction instruction files and reconciliation back feed files for new client configurations. The role requires strong communication and analytical skills, and experience with payroll EDI 834 file formats and system service offerings.

Devops Engineer SR

Company: Sagent

Location: USA

Posted Oct 26, 2024

Sagent is a company that is transforming the mortgage servicing industry by bringing a modern experience to customers. They are looking for a Senior DevOps Engineer to lead the implementation and management of their DevOps practices. The company offers a range of benefits and a collaborative work environment.

Associate Formulary Analyst

Company: Abarca

Location: USA

Posted Oct 26, 2024

Abarca is a company that is redefining pharmacy benefits with smarter technology. The job description is for an Associate Formulary Analyst who will be responsible for configuring and implementing formularies across Medicare Commercial and Employer clients.

Technical Account Manager

Company: Contrast Security

Location: USA

Posted Oct 26, 2024

Contrast Security is a leading provider of security technology that enables software applications to protect themselves against cyberattacks. The company is recognized for its innovation in Runtime Security and has been named one of the hottest cybersecurity companies in the 2024 Citizens JMP Securities LLC Cyber 66 Report.

Senior Manager, Operating Model/Change Management

Company: dentsu

Location: USA

Posted Oct 26, 2024

The job description is for a Senior Manager position at Merkle, a leading data-driven technology-enabled global performance marketing agency. The role involves working with clients to deliver personalized customer experiences, developing strategic recommendations, and leading complex projects. The ideal candidate has a strong passion for problem-solving, a deep understanding of business, and excellent communication skills.

Senior Software Engineer, Perception Simulation Recompute

Company: Torc Robotics

Location: USA

Posted Oct 26, 2024

Torc is a company that has been a leader in autonomous driving since 2007. They are focused on developing software for automated trucks and are looking for a software engineer to join their team. The job involves designing, developing, and testing perception simulation testing software using state-of-the-art recompute testing technology. The company offers a competitive compensation package, flexible schedule, and generous paid vacation.

Data Analytics and Machine Learning - Software Engineering Team

Company: Aya Healthcare

Location: USA

Posted Oct 26, 2024

Aya Healthcare is seeking an analytical data and business-focused professional to join their software and product team. The role involves analyzing product hypotheses, validating insights through data, and developing features for machine learning models. The company offers a range of benefits, including free medical insurance, generous 401k match, and unlimited time off.

Credit Officer

Company: Formic

Location: USA

Posted Oct 26, 2024

Formic is a company that aims to revolutionize American manufacturing by making automation accessible to all manufacturers. They believe in continuing the American legacy of innovation and increasing factory productivity by 10x. The company is backed by several investors and has a strong team culture.

Product Marketing Manager

Company: checktheticker

Location: USA

Posted Oct 26, 2024

The job posting is for a Product Marketing Manager at Checktheticker, where the candidate will play a vital role in driving marketing strategies and initiatives forward. The position requires strong analytical skills, excellent writing and communication skills, and a proven track record of developing successful go-to-market strategies.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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