Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Infrastructure Administrator

Company: DeepHealth

Location: USA

Posted Oct 25, 2024

The Infrastructure Administrator is responsible for managing and maintaining the organization's public cloud infrastructure and on-premises systems. The role requires strong knowledge of public cloud platforms, virtualization technologies, and system administration.

Senior iOS Engineer

Company: Flock Safety

Location: USA

Posted Oct 25, 2024

Flock Safety is a technology solution that aims to eliminate crime and keep communities safe. The company is seeking a Senior Software Engineer to support and improve its product, which is currently being used by thousands of users daily.

Account Director, Central Region

Company: StackAdapt

Location: USA

Posted Oct 25, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are looking for an Account Director to lead their sales efforts and grow programmatic revenue. The company offers a competitive salary, benefits, and a supportive culture.

Backend Software Engineer

Company: CardFlight

Location: USA

Posted Oct 25, 2024

CardFlight is looking for a mid-level Backend Software Engineer to join their US location-neutral team. The company is committed to empowering small businesses to accept electronic payments with ease and is passionate about delivering easy-to-use software. The role involves designing and building backend systems for transaction processing and settlement, collaborating with a team of engineers, and staying up-to-date with new technologies and best practices.

Senior Security Engineer

Company: Seesaw

Location: USA

Posted Oct 25, 2024

Seesaw is a learning experience platform that provides a suite of tools and resources for teachers to deliver joyful and inclusive instruction. The company is committed to providing every elementary student with joyful and connected learning experiences that lay the foundation for success in life. The engineering team is passionate about building secure systems and driving compliance initiatives, and is seeking a Senior Security Engineer to join their team.

Associate Email Designer

Company: Nutrafol

Location: USA

Posted Oct 25, 2024

The job posting is looking for an Associate Email Designer to join the Retention Marketing Team. The role involves designing highly specialized emails that support the brand and marketing objectives. The ideal candidate should have a strong understanding of branding, working knowledge of Figma and Adobe Creative Suite, and experience with email design and coding.

Solutions Consultant

Company: Dotdigital

Location: USA

Posted Oct 25, 2024

Dotdigital is a thriving global community of passionate professionals committed to the collective success of the organization and its clients. The company is seeking a Solutions Consultant to support and guide prospects and customers in the successful implementation and integration of their email and omnichannel marketing solutions.

Implementation Partnerships Lead

Company: Waterplan

Location: USA

Posted Oct 25, 2024

Waterplan is a pioneering Climate Tech startup seeking an Implementation Partnerships Lead to drive customer growth, partnerships, and water stewardship goals. The role requires strategic vision, execution, and leadership to position Waterplan as a platform for companies to connect with partners and projects.

Helpdesk Administrator

Company: Huntress

Location: USA

Posted Oct 25, 2024

Huntress is seeking a Helpdesk Administrator to join their IT team. The role involves providing technical support to employees, troubleshooting and resolving technical issues, and maintaining IT documentation. The company offers a 100 remote work environment, generous paid time off policy, and comprehensive benefits.

Manager, Professional Services

Company: Attentive

Location: USA

Posted Oct 25, 2024

The job posting is for a Manager Professional Services role in Attentive's Customer Success organization. The role involves leading a team of PS Specialists, coaching them towards maximum efficiency and scalability, and focusing on customer outcomes and satisfaction. The ideal candidate has 13 years of leadership experience in Professional Services Consulting or Customer Success, and is analytical and data-driven with a customer-focused mindset.

Smart Contracts Engineer: Team Aera

Company: Gauntlet

Location: USA

Posted Oct 25, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics, managing market risk and optimizing growth for protocols. They are a Series B company with 75 employees, operating remotely with a home base in New York City. They are dedicated to enhancing the industry's understanding of decentralized systems and revealing how to safely navigate the bleeding edge of 21st century financial innovation.

Data Science Intern

Company: Holmusk

Location: USA

Posted Oct 25, 2024

Holmusk is a company that is transforming the lives of people with behavioral health disorders through evidence-driven medicine. They are looking for data science interns to work on individual projects and support the company's mission. The internship offers a paid remote experience, the opportunity to grow alongside a global team, and potential full-time employment after graduation.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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