Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

VP, Business Systems

Company: Workiva

Location: USA

Posted Oct 25, 2024

The job posting is for a Vice President of Business Systems at Workiva, a company that is growing rapidly and seeking a strategic leader to drive business growth and value. The role requires a strong background in technology leadership, with experience in public SaaS companies and a track record of delivering cross-functional tech-forward operational transformations.

Care Operations Manager

Company: Fort Health

Location: USA

Posted Oct 25, 2024

Fort Health is a mental health company that aims to provide better care for more families. They are looking for a Care Operations Manager to lead programs and administrative processes to support care delivery efficiency and process improvement.

Senior HRBP

Company: Aurora Solar

Location: USA

Posted Oct 25, 2024

Aurora Solar is a company that aims to create a future of solar energy for all. They have a remote-first team of sustainable energy enthusiasts who have been recognized for their work in the industry. The company is looking for an HR Business Partner to support their client groups and drive employee engagement efforts.

Strategy and Business Growth Lead, Airbnb Experiences

Company: Airbnb

Location: USA

Posted Oct 25, 2024

The job posting is for a Strategy and Business Growth Lead at Airbnb Experiences, responsible for driving global expansion, developing innovative strategies, and collaborating with cross-functional teams. The role requires strong analytical skills, attention to detail, and ability to manage multiple priorities.

Sales Operations Specialist

Company: Appsilon

Location: USA

Posted Oct 25, 2024

Appsilon is seeking a proactive Sales Operations Expert to ensure smooth onboarding processes and operational excellence. The role involves working closely with the Sales Delivery and Legal teams, maintaining HubSpot as the single source of truth, and providing training and support to the Sales and Delivery team.

Commercial Counsel I

Company: Eventbrite, Inc.

Location: USA

Posted Oct 25, 2024

Eventbrite is seeking a Commercial Counsel to manage contracts and deal structures. The role requires a talented and collaborative lawyer with experience in commercial contracts, technology, and sales. The ideal candidate will build strong relationships with stakeholders and become a trusted partner to the business.

Offensive Security Lead

Company: CGI Group, Inc.

Location: USA

Posted Oct 25, 2024

The job posting is for a highly motivated Cybersecurity expert to lead a rapidly growing team of Red Team operators and Application Security Engineers. The role involves leading ethical hacking and penetration tests, performing network wireless web application and API penetration testing, and collaborating with a team of Cyber Professionals.

Operations Coordinator

Company: Finalsite

Location: USA

Posted Oct 25, 2024

Finalsite is a company that provides website communications, enrollment, and marketing platform for schools and school districts. They have a global presence and offer various products and services to help schools connect with their community, recruit students and staff, and fundraise.

Political Science Professor

Company: Adtalem Global Education

Location: USA

Posted Oct 25, 2024

Chamberlain University is seeking a visiting professor to teach a political science course online. The professor should have a master's or PhD in political science, public policy, or public administration, and prior teaching experience. The expected compensation rate is between $715 and $1950 per earned credit hour.

Senior Manager, iPaaS Product Development

Company: Bolt42

Location: USA

Posted Oct 25, 2024

Bolt is a company that aims to democratize commerce by providing a platform for retailers to connect with customers. The company is looking for a Sr Manager of iPaaS Product Development to lead the vision and strategy for their iPaaS platform. The role requires experience in product management, technical understanding, and cross-functional collaboration.

Senior Product Manager, Identity & Governance

Company: Wandb

Location: USA

Posted Oct 25, 2024

The Senior Product Manager Identity amp Governance will define and execute a roadmap for Identity amp Access Management, including user management, authentication, and authorization capabilities across all Weights amp Biases products. The role will collaborate with various teams to define and execute both near and long-term roadmaps for IAM and governance capabilities.

Solutions Engineer

Company: Cority

Location: USA

Posted Oct 25, 2024

Cority is a global enterprise EHS software provider that empowers companies to transform the way they work. The company values its employees, providing a comprehensive benefits package, opportunities for growth, and a dynamic work culture. Cority is committed to innovation, integrity, and sustainability, and is seeking a Solutions Engineer to join its sales team.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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