Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Digital Project Manager

Company: Digital Yalo

Location: USA

Posted Oct 19, 2024

The text describes a company called Yalo that is hiring a Digital Project Manager. The role requires strong organizational skills, attention to detail, and experience with project management tools. The company values diversity, creativity, and individuality, and offers a range of benefits and perks.

Platform Engineer

Company: Cranial Technologies

Location: USA

Posted Oct 19, 2024

Cranial Technologies is seeking a Platform Engineer to join their growing Information Technology team. The ideal candidate has experience with infrastructure as code, cloud platforms, and automation. The company offers a range of benefits, including medical and dental insurance, 401k retirement plan, and paid time off.

Data Scientist I

Company: FiscalNote

Location: USA

Posted Oct 19, 2024

The job posting is for a Data Scientist to work on data science projects within the FiscalNote Global Intelligence FNGI data team. The role involves data analysis, product innovation, and automation. The ideal candidate has a strong grasp of data science, analysis, and engineering, and is able to work independently and collaboratively.

Product Owner, IVR & Chat

Company: Brightspeed

Location: USA

Posted Oct 19, 2024

Brightspeed is a company that provides fast and reliable internet connections and aims to accelerate the upgrade of copper to fiber optic technologies. They are looking for a Product Owner IVR amp Chat to lead the development and launch of portfolio products and platforms.

Member Marketing Manager

Company: Rightway Healthcare

Location: USA

Posted Oct 19, 2024

Rightway is seeking a Member Marketing Manager to join their team. The role involves developing content, creating campaigns, and improving member engagement. The company is looking for a marketer with 4+ years of experience, a bachelor's degree, and a passion for healthcare.

Staff Accountant/Bookkeeper

Company: Kaizen CPAs + Advisors

Location: USA

Posted Oct 19, 2024

Kaizen CPAs + Advisors is a family-owned business that provides accounting and financial services to small businesses. They are looking for a Staff Accountant to join their team, who will be responsible for preparing financial statements, managing clients, and providing customer service.

Partner Customer Success Manager

Company: JumpCloud

Location: USA

Posted Oct 19, 2024

The job description is for a Partner Customer Success Manager at JumpCloud, a company that provides a unified open directory platform. The role involves partnering with partners and customers to deliver a world-class experience, overseeing customer onboarding, and identifying expansion opportunities.

Marketing Operations Manager

Company: IntelliShift

Location: USA

Posted Oct 19, 2024

IntelliShift is a rapidly growing B2B SaaS company seeking a Marketing Operations Manager to optimize marketing processes, manage marketing technology, and drive successful campaigns. The company offers competitive compensation, outstanding benefits, and a culture driven by being a good human.

Manager, L1 Triage

Company: Cohere Health

Location: USA

Posted Oct 19, 2024

Cohere Health is a fast-growing clinical intelligence company that improves lives at scale by promoting patient-specific care options using AI and deep clinical expertise. The company is looking for a Manager of Client Experience Support to lead the team in delivering exceptional service to clients.

Project Facilitator / Project Coordinator - Healthcare Technology

Company: Blue Star Partners LLC

Location: USA

Posted Oct 19, 2024

The job posting is seeking a Project Facilitator with experience in commercial project coordination to support the Rapid Acceleration of Diagnostics Technology. The role involves coordinating interactions among the Program Team, managing project progress, and participating in presentations and decision meetings.

Senior Build Release Engineer

Company: Bitwarden

Location: USA

Posted Oct 19, 2024

Bitwarden is a company that empowers individuals and enterprises to securely store and share sensitive data. They are looking for a Sr Build Release Engineer to contribute to their design and approach to building and distributing their products and services. The role requires experience in cloud environments, Kubernetes, and GitOps principles, as well as proficiency in source control, continuous integration, and continuous delivery.

RCM Customer Success Manager

Company: Osmind

Location: USA

Posted Oct 19, 2024

Osmind is a platform for clinicians and researchers advancing new lifesaving mental health treatments. The company is working to accelerate new science and improve access to care for patients. They are expanding their services to include revenue cycle management and are hiring a team member to manage client accounts and provide expert guidance on mental health billing.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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