Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Principal Researcher, Effectiveness & Outcomes

Company: freedomcare

Location: USA

Posted Oct 17, 2024

FreedomCare is a healthcare company that innovates and revolutionizes home care delivery. They pride themselves on their values and are looking for a Director of Research and OutcomesEpidemiologyHealth to join their team.

Staff UX Designer

Company: Xometry

Location: USA

Posted Oct 17, 2024

Xometry is looking for a Staff UX Designer to join the User Experience team. The company values diversity, equity, inclusion, and belonging, and is committed to providing a positive workplace for all. The job requires a strong advocate for design thinking, with experience designing for web apps in marketplace companies.

Creative Marketing Designer

Company: People.ai

Location: USA

Posted Oct 17, 2024

Peopleai is a company that provides AI-powered foundational data platform to help customers unlock success and growth. They are looking for a Marketing Creative Designer to create a consistent visual identity for the company and support marketing efforts.

Growth Manager

Company: Idiq

Location: USA

Posted Oct 17, 2024

The company IDIQ is looking for talented individuals to join their team. They offer a positive work environment, generous benefits, and opportunities for growth. The job description is for a Growth Manager position, responsible for identifying and executing growth opportunities.

Staff Software Engineer - Compiler and HPC

Company: Bodo, Inc.

Location: USA

Posted Oct 17, 2024

Bodo is a company that is redefining what's possible with Python for analytics, data engineering, and AI. They have developed a revolutionary data platform that empowers organizations to new levels of efficiency, speed, and accuracy. They are looking for talented engineers to join their team and help shape the future of data analytics.

Account Manager

Company: JMAC Lending

Location: USA

Posted Oct 17, 2024

JMAC Lending is a company that has been in business for over 25 years, providing innovative products and exceptional service to its clients. The company is committed to delivering competitive product pricing and has a team of talented professionals who are dedicated to helping their partners grow their business.

Engineering Manager - Custody - Crypto & Onchain

Company: Kraken

Location: USA

Posted Oct 17, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for users to achieve financial freedom and inclusion. The company is looking for an Engineering Manager to lead and build out its Custody Team, focusing on security, education, and client support.

Director, Customer Education & Support

Company: Noredink

Location: USA

Posted Oct 17, 2024

NoRedInk is a company that helps students become better writers by providing a deeply engaging and adaptive curriculum. They are looking for a Director of Customer Education and Support to lead the strategic vision execution and continuous improvement of their professional learning and customer support functions.

Global Account Director

Company: Acquia

Location: USA

Posted Oct 17, 2024

Acquia is a company that empowers ambitious brands to create digital customer experiences. They offer a digital experience platform that enables marketers, developers, and IT operations teams to rapidly compose and deploy digital products and services. The company is looking for a Global Account Director to develop and grow their largest strategic clients.

Strategic Customer Success Manager

Company: Lwolf

Location: USA

Posted Oct 17, 2024

The job description is for a Customer Success group responsible for acting as trusted advisors to customers. The role involves working on various activities such as collaborating on solutions, driving customer adoption, and identifying additional value creation opportunities.

FP&A Manager

Company: Webflow

Location: USA

Posted Oct 17, 2024

Webflow is looking for an experienced FPampA Manager to own the FPampA planning and reporting tool and support critical FPampA processes. The role requires strong understanding of accounting fundamentals and FPampA concepts, experience with data statistical tools and spreadsheets, and excellent communication skills.

Sr. Full Stack Engineer

Company: Authentica Solutions

Location: USA

Posted Oct 17, 2024

Authentica Solutions is a leading EdTech organization that aims to reimagine the education sector by providing innovative solutions. They are seeking a skilled Data Engineer to play a pivotal role in advancing their Education Intelligence Platform.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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