Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Software Engineer

Company: Roadie

Location: USA

Posted Oct 17, 2024

Roadie is a logistics management and crowdsourced delivery platform that offers fast, flexible, and asset-light logistics solutions. The company is looking for a Software Engineer to help develop and maintain systems that optimize automated decision-making across the organization.

Communications Manager

Company: Mural

Location: USA

Posted Oct 17, 2024

The job posting is seeking a communications manager to join a team that aims to innovate and make an impact in the communication space. The role requires creative storytelling, strong writing skills, and the ability to manage multiple projects and interact with company executives.

Staff Platform Engineer

Company: brightwheel

Location: USA

Posted Oct 17, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child. They believe in giving teachers more time with students, engaging parents, and supporting small businesses. They are seeking a Staff Platform Engineer to join their platform team.

Graphic Designer

Company: TBNR

Location: USA

Posted Oct 17, 2024

TBNR Productions is a top YouTube production company seeking a graphic designer with 2+ years of experience. The ideal candidate is passionate about YouTube, has a drive to grow and deliver content, and is proficient in Adobe Creative Suite.

Product Manager

Company: Wealthbox CRM

Location: USA

Posted Oct 17, 2024

Wealthbox is seeking a Product Manager to collaborate with stakeholders and build systems that increase revenue and retention. The role involves defining product roadmaps, analyzing customer feedback, and working with engineering, QA, and design teams.

Partner Marketing Manager

Company: Zip

Location: USA

Posted Oct 17, 2024

Zip is hiring an experienced Partner Marketing Manager to drive revenue growth through joint marketing efforts with partners. The role requires a strategic thinker with handson experience in partner marketing and a knack for driving demand and product marketing.

QA Analyst

Company: Wealthbox CRM

Location: USA

Posted Oct 17, 2024

The job posting is seeking a QA Analyst to work in the Product department, responsible for testing software quality. The role requires 35 years of QA experience, strong attention to detail, and ability to work in a high-energy collaborative environment.

Sales Project Manager II

Company: Renaissance

Location: USA

Posted Oct 17, 2024

Renaissance is a global leader in preK-12 education technology, offering solutions to help educators personalize learning paths for students. The company is looking for a Program Manager II to drive central initiatives and contribute to its mission of accelerating learning for all.

Senior Account Manager

Company: Quantum Metric

Location: USA

Posted Oct 17, 2024

Quantum Metric is a remote-first company that values diversity, inclusivity, and employee empowerment. They offer a range of benefits, including flexible work environments, professional development opportunities, and a robust onboarding program. The company is looking for a Senior Account Manager to join their Customer Success team and provide a seamless experience for their customers.

Staff Product Manager - Programmable Voice

Company: Twilio

Location: USA

Posted Oct 17, 2024

Twilio is looking for a dedicated Product Manager to help fuel the next 15 years of innovation and growth. The role involves helping developers build the future of Voice interactions using Twilio's APIs and TwiML markup language.

Senior Project Manager

Company: Enterra Solutions

Location: USA

Posted Oct 17, 2024

The Senior Project Manager is responsible for overseeing project delivery to clients, working closely with internal and external teams, and ensuring solutions are delivered on time, within scope, and within budget.

Digital Events Marketing Coordinator

Company: Zip

Location: USA

Posted Oct 17, 2024

The job posting is looking for a Digital Events Marketing Manager to join the Growth Marketing team as a contractor. The role involves planning, executing, and optimizing webinar programs to drive engagement, generate leads, and enhance brand presence. The ideal candidate has experience in project management, content ideation, copywriting, and has an eye for detail.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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