Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Principal Software Engineer - Data & Interoperability

Company: Nuna

Location: USA

Posted Oct 16, 2024

The job posting is for a Principal Engineer position at Nunas Value Platform, where the candidate will build products that change the dynamics of the healthcare industry, drive technical strategy, and provide technical guidance to teams.

Senior Growth Marketing Manager - Paid Social

Company: Monarch Money

Location: USA

Posted Oct 16, 2024

Monarch is a financial management company that has quickly become one of the premier ways to manage your financial life. The company is passionate about building a company, product, and brand that both customers and employees love. They are seeking a Senior Growth Marketing Manager to join their growing marketing team.

Web Designer & Developer

Company: Nextech

Location: USA

Posted Oct 16, 2024

The job posting is looking for a Web Designer and Developer to conceptualize, design, and enhance customer-facing websites. The ideal candidate will have a strong understanding of user experience, technical expertise, and excellent communication skills.

Lead Quality Engineer - Growth Engineering

Company: hims & hers

Location: USA

Posted Oct 16, 2024

The company is seeking a Lead Quality Engineer to join their Growth Engineering team. The role involves developing and executing comprehensive testing strategies, coaching and mentoring other quality engineers, and collaborating with cross-functional teams to ensure high-quality software releases.

Lead Travel Writer

Company: NerdWallet

Location: USA

Posted Oct 16, 2024

NerdWallet is seeking a Lead Travel Writer to join their team. The role involves writing compelling travel rewards content, shaping content strategy, and collaborating with the team. The company offers a collaborative and growth-oriented work environment, competitive pay, and a range of benefits and perks.

Cloud Ecosystem Sales Manager

Company: GitLab

Location: USA

Posted Oct 16, 2024

The job description is for a Cloud Sales role at GitLab, where the candidate will facilitate cloud coselling and joint gotomarket with strategic cloud partners, and advise GitLab field sellers on cloud coselling best practices.

SR Backend Java Engineer - Distributed Systems

Company: Rackspace

Location: USA

Posted Oct 16, 2024

Rackspace Technology is hiring a SR Backend Java Engineer to work on large-scale distributed systems, developing infrastructure and solving technical challenges. The team develops high-performing systems for 200 million+ active users, handling billions of transactions daily.

Digital Account Manager

Company: Cendyn

Location: USA

Posted Oct 16, 2024

The Digital Account Manager is responsible for managing customer accounts, growing revenue, and delivering value to customers. The role requires strong communication, project management, and commercial acumen skills.

Senior Manager - Business Technology

Company: Webflow

Location: USA

Posted Oct 16, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. The company is looking for a Senior Manager Business Technology to lead its Business Technology team, which contributes significantly to its overall success.

Lead Software Engineer - Full Stack

Company: Nuna

Location: USA

Posted Oct 16, 2024

The Nuna Provider Engineering team is building a greenfield consumer-facing Health Systems and Health Care Providers portal. The team is looking for a self-motivated, collaborative, and hands-on problem solver to join their dynamic and fast-paced engineering team.

Staff Software Engineer - Caching

Company: Reddit

Location: USA

Posted Oct 16, 2024

Reddit is looking to hire a Staff software Engineer to solve large scale storage infrastructure problems. The team is responsible for efficiently storing 100s of terabytes of data and serving 100s of millions of queries per second.

Lead Engineer - Frontend

Company: hims & hers

Location: USA

Posted Oct 16, 2024

The company is seeking a Lead Software Engineer to join their Subscription Management team. The role involves collaborating with cross-functional teams to build innovative features, enhancing user experience, and optimizing acquisition funnels. The ideal candidate has 10+ years of experience in software engineering, strong understanding of modern web technologies, and excellent communication skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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