Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior DevOps Engineer

Company: Element 84, Inc.

Location: USA

Posted Oct 16, 2024

Element 84 is a woman-owned small business that works with public, private, and nonprofit sector clients to develop geospatial data processing pipelines and build software that helps answer big questions about our health, infrastructure, and changing planet. They value diversity, inclusivity, and work-life balance, and are looking for experienced DevOps engineers with strong AWS experience to support projects across multiple application domains.

People Data Analyst, Talent Acquisition

Company: Figma

Location: USA

Posted Oct 16, 2024

Figma is seeking a Talent Acquisition Data Analyst to guide and mentor their team, providing insights that influence long-term decisions. The role involves designing dashboards, extracting data, and analyzing trends to support recruiting strategies.

Senior Software Engineer, Backend

Company: brightwheel

Location: USA

Posted Oct 16, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. The company is committed to creating a diverse and inclusive work environment and is seeking a Senior Software Engineer to join their team.

Senior Analyst

Company: Angi

Location: USA

Posted Oct 16, 2024

Angi is seeking a Senior Analyst to optimize their home repair and online marketplace platform by leveraging advanced analytics. The role involves analyzing user behavior, developing predictive models, and providing data-driven insights to enhance the user experience and improve operational efficiency.

Director, New Homes & Strategic Accounts

Company: PosiGen

Location: USA

Posted Oct 16, 2024

PosiGen is seeking a Director of New Homes and Strategic Accounts to join their channel partner team. The ideal candidate has a strong history of successful sales management, possesses innate leadership qualities, and has a real passion for sharing the values of PosiGen.

Technical Accountant

Company: JumpCloud

Location: USA

Posted Oct 16, 2024

JumpCloud is a company that delivers a unified open directory platform, making it easy to manage identities, devices, and access across an organization. The Technical Accountant role is a newly created position due to growth, and the job involves ensuring accurate financial reporting, compliance with accounting standards, and providing technical accounting expertise.

Live Captioning/Streaming Project Manager

Company: Keywords Studios

Location: USA

Posted Oct 16, 2024

Keywords Studios is seeking a Live Captioning Project Manager to join their team. The role requires excellent organizational skills, attention to detail, and a passion for accessibility in media. The company is dedicated to following an equal opportunities policy and protecting personal information.

Technical Support Engineer - Z Hardware

Company: IBM

Location: USA

Posted Oct 16, 2024

The job posting is for a remote technical support role at IBM, requiring advanced knowledge of IBM Z products and systems, with a focus on problem determination, understanding product design, and providing technical support to customers.

Senior Product Designer

Company: Aurora Solar

Location: USA

Posted Oct 16, 2024

Aurora Solar is a company that aims to create a future of solar energy for all. They have a remote-first team of sustainable energy enthusiasts who design and develop software for solar professionals. They are looking for a Senior Product Designer to drive product design on their HelioScope product, which is a cloud-based design and engineering platform for commercial and industrial solar projects.

SEO/Technical Content Writer

Company: Focus Digital

Location: USA

Posted Oct 16, 2024

The job posting is for a content writer to join Focus Digital's team. The company helps small and medium-sized businesses generate leads through SEO, Google ads, and web design. The content writer will write clear, concise, and engaging content for clients across multiple industries.

Support Specialist

Company: Earnin

Location: USA

Posted Oct 16, 2024

EarnIn is a company that provides earned wage access, allowing people to access their earnings as they earn them. They are looking for a Support Specialist to join their customer support operations team.

Senior Business Recruiter

Company: SeatGeek

Location: USA

Posted Oct 16, 2024

SeatGeek is hiring a full-cycle recruiter to join their team. The recruiter will be responsible for hiring the best candidates for various roles, including Operations, Finance, Marketing, and Sales. The company offers a range of benefits, including equity stake, flexible work environment, and unlimited PTO.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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