Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Manager, Member Success Operations

Company: Carrot Fertility

Location: USA

Posted Oct 16, 2024

Carrot Fertility is a leading global fertility and family-building platform providing care for everyone everywhere. They are looking for a skilled call center operations leader to join their service center team in Des Moines, Iowa.

Senior Product Manager - Voice Payments and Capacity

Company: Twilio

Location: USA

Posted Oct 16, 2024

Twilio is hiring a Payments and Capacity Product Manager to help accelerate the growth of their products. The role involves owning PCI compliance, managing relationships with payment processor partners, and expanding payment capture to additional communication channels. The company values diversity, equity, and inclusion, and offers a range of benefits to its employees.

Senior Vendor Alliances Manager

Company: Pax8

Location: USA

Posted Oct 16, 2024

The Sr Vendor Alliances Manager Americas plays a strategic role in growing vendor revenue by managing vendor relationships, product pipeline, and forecast reporting. They collaborate with Vendor Alliance Managers, Product Management, and SalesMarketing teams to promote sales enablement and lead vendor efforts on promotions and partner programs.

Senior Product Designer

Company: Aurora Solar

Location: USA

Posted Oct 16, 2024

Aurora Solar is a company that aims to create a future of solar energy for all. They have a remote-first team of sustainable energy enthusiasts who design and develop software for solar professionals. They are looking for a Senior Product Designer to drive product design on their HelioScope product, which is a cloud-based design and engineering platform for commercial and industrial solar projects.

Interstate Trucking Claims Director

Company: Reserv

Location: USA

Posted Oct 16, 2024

Reserv is an insurtech company that is creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. They are looking for a Claims Director to oversee a team of Claims Managers and are seeking someone with deep technical and subject matter experience in commercial transportation claims.

Director - Interactive Design

Company: 1Password

Location: USA

Posted Oct 16, 2024

1Password is seeking a visionary and strategic leader to serve as their Director of Interactive Design. The role involves developing and executing a comprehensive website design experience to achieve the company's brand and category-building objectives.

Software Development Manager - Web Applications

Company: Spokeo

Location: USA

Posted Oct 16, 2024

Spokeo is a people search engine that helps users reconnect with friends and family, and protect against fraud. The company is growing its engineering leadership team to enhance product velocity and refine technical practices.

Finance Solutions Engineer

Company: Aleph

Location: USA

Posted Oct 16, 2024

Aleph is a financial planning and analysis software company that is redefining the industry. They have a unique approach and are backed by top VCs. They are hiring a Finance Solutions Engineer to help demonstrate their product and are looking for candidates with experience in finance consulting or sales engineering.

Principal Product Manager, AI Factory

Company: Domino Data Lab

Location: USA

Posted Oct 16, 2024

Domino Data Lab is a leading Enterprise AI platform that powers model-driven businesses. The company is looking for a Principal Product Manager to define and execute the next chapter of its AI Factory, which will focus on building and operating Generative AI systems.

Services Delivery Manager

Company: Snowflake

Location: USA

Posted Oct 16, 2024

The job description is for a Services Delivery Manager at Snowflake, responsible for driving new service opportunities, working with customers and internal stakeholders, and ensuring customer satisfaction. The ideal candidate has 7+ years of experience in a similar role, with a track record of delivering on PS revenue targets and strong presentation skills.

Lead Game Designer – Open World RPG

Company: Demiurge Studios

Location: USA

Posted Oct 16, 2024

Demiurge Studios is seeking a Lead Game Designer with openworld RPG experience. The ideal candidate is passionate about gameplay and player experience, with a strong systems and gameplay design skillset and proven leadership experience in early-stage openworld game development.

Senior Product Manager - Research, Automation, and Development

Company: Axios

Location: USA

Posted Oct 16, 2024

Axios is hiring a Senior Product Manager to lead the charge on AI and Automation. The ideal candidate is a strategic problem solver with a passion for Axios and an entrepreneurial spirit.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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