Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Global Revenue Enablement Manager - New Sales

Company: Degreed

Location: USA

Posted Oct 16, 2024

The role of Global Revenue Enablement Manager involves driving new revenue growth, upskilling sales teams, and developing innovative learning programs. The ideal candidate has sales enablement expertise, strategic and analytical skills, and excellent communication skills.

Senior Data Scientist - Growth, Revenue

Company: Mercury

Location: USA

Posted Oct 16, 2024

The job posting is for a full-stack Data Scientist position at Mercury, a financial technology company. The role involves working on projects end-to-end, building deep domain expertise, and partnering with cross-functional teams to inform data-driven decisions.

Global Revenue Enablement Manager - Retention & Growth

Company: Degreed

Location: USA

Posted Oct 16, 2024

The job posting is for a Global Revenue Enablement Manager position, requiring 5+ years of experience in customer success or enablement. The role involves partnering with the Customer Success and Key Accounts Team to drive customer satisfaction and revenue growth through retention and upselling. The job requires strong analytical and communication skills, as well as the ability to work cross-functionally and adapt to a fast-paced environment.

Staff Software Engineer - Backend Distributed Systems

Company: Apollo

Location: USA

Posted Oct 16, 2024

The job posting is for a distributed systems engineer to work on developer tools for GraphQL. The role involves designing and building features, working with product managers and designers, and collaborating with the global developer community. The company offers competitive compensation, equity, and benefits.

Partner Marketing Manager

Company: Zip

Location: USA

Posted Oct 16, 2024

Zip is a fast-growing company that is hiring a Partner Marketing Manager to drive revenue growth through joint marketing efforts with partners. The company is looking for a strategic thinker with experience in partner marketing and a knack for driving demand and product marketing.

Partner Customer Success Manager

Company: JumpCloud

Location: USA

Posted Oct 16, 2024

JumpCloud is a company that delivers a unified open directory platform to manage identities, devices, and access across organizations. The company is looking for a Partner Customer Success Manager to partner with channel managers and oversee customer onboarding, providing guidance and identifying expansion opportunities.

Strategic Partnerships Manager

Company: Shippo

Location: USA

Posted Oct 16, 2024

Shippo is looking for a Strategic Partnerships Manager to join their dynamic and entrepreneurial team. The company provides world-class shipping solutions and is committed to fair and equitable compensation practices.

Distribution Partner Manager

Company: Figma

Location: USA

Posted Oct 16, 2024

Figma is looking for a Partner Manager to support agencies, systems integrators, consultancies, and commercial providers. The role involves identifying new prospects, partnering with GTM teams, and managing relationships with official and unofficial partners.

Sr. Quality Engineer

Company: hims & hers

Location: USA

Posted Oct 16, 2024

The job posting is seeking a Senior Quality Engineer to join a dynamic engineering team, with responsibilities including developing testing strategies, collaborating with cross-functional teams, and implementing automated test scripts. The ideal candidate will have experience in quality engineering, testing, and automation, as well as excellent problem-solving skills and attention to detail.

Head of Legal

Company: Oatly AB

Location: USA

Posted Oct 16, 2024

Oatly is seeking a Head of Legal North America to join their team. The company is looking for a qualified attorney with CPG/food and beverage experience to lead their legal function and provide practical advice to the North America team.

Product Manager

Company: 113134

Location: USA

Posted Oct 16, 2024

The job posting is for a Product Manager position at Cast amp Crew, a company that provides entertainment technology and services. The job requires building high-quality and timely solutions to solve complex business problems, working closely with customers and internal stakeholders, and leading large-scale cross-functional product initiatives.

Senior Systems Engineer

Company: HubSpot

Location: USA

Posted Oct 16, 2024

HubSpot is looking for an enthusiastic and innovative Systems Engineer to work on their System Operations team. The role involves designing, building, and maintaining reliable and scalable systems. The company offers competitive compensation and benefits, and values transparency and fairness in their compensation practices.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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