Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Director - Capital Markets

Company: PosiGen

Location: USA

Posted Oct 15, 2024

PosiGen is a rapidly growing residential solar company seeking a Director of Capital Markets to help drive financial strategy and capital markets initiatives. The ideal candidate will have experience in raising tax equity and debt project capital, and a strong understanding of Excel modeling and tax structuring.

IT Data Engineer Intern

Company: Pinterest

Location: USA

Posted Oct 15, 2024

The internship program at Pinterest is looking for a candidate with intermediate skills in Python and SQL to work on data modeling and pipelines. The role requires a passion for collaboration, ability to document code, and a curious nature to tackle complex problems. The internship is remote and offers a competitive salary range of $7500 to $9000 monthly.

Risk Customer Support Specialist

Company: Mercury

Location: USA

Posted Oct 15, 2024

Mercury is hiring a Customer Support and PreODD Information Specialist to help users with KYC, KYB, ODD, and EDD processes. The role requires strong communication skills, experience in fintech or banking, and ability to explain complex processes in simple terms.

Senior Risk User Experience Specialist

Company: Mercury

Location: USA

Posted Oct 15, 2024

Mercury is a financial technology company that aims to simplify financial workflows and provide powerful banking solutions. They are looking for a Senior Risk User Experience Specialist to join their Risk User Experience team, which is responsible for responding to transaction limit requests, making risk decisions, and providing great user experiences.

Compliance Training & Research Specialist

Company: American Specialty Health Incorporated

Location: USA

Posted Oct 15, 2024

American Specialty Health Incorporated is seeking a Compliance Training amp Research Specialist to join their Regulatory amp Program Compliance department. The position will ensure the organization complies with regulations or laws that apply to their business.

Applied Machine Learning Scientist

Company: Workiva

Location: USA

Posted Oct 15, 2024

The job posting is for an Applied Scientist at Workiva, responsible for machine learning tasks, including data processing, model development, and deployment. The ideal candidate should have a strong foundation in machine learning, coding, and collaboration. The company offers a competitive salary range, benefits, and flexible work arrangements.

Analytics Engineer

Company: Rocket Money

Location: USA

Posted Oct 15, 2024

Rocket Money is a company that aims to empower people to live their best financial lives by offering a unique understanding of their finances and valuable services. The company is looking for an Analytics Engineer to join their team, who will work with interdisciplinary teams to deliver product features and enable product analytics and experimentation.

Senior Technical Product Manager - Infrastructure

Company: Webflow

Location: USA

Posted Oct 15, 2024

Webflow is looking for a Senior Technical Product Manager to lead the Infrastructure team. The company is committed to building an inclusive global team and offers a range of benefits and perks.

Backend Engineer

Company: Oddball

Location: USA

Posted Oct 15, 2024

Oddball is hiring a Backend Engineer to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives. The company values learning, growth, and making a big impact, and offers competitive compensation and benefits.

VP - Data Engineering

Company: Axios

Location: USA

Posted Oct 15, 2024

Axios is hiring a VP of Engineering Data to lead the data engineering function, own the data platform, and manage a team. The role requires 10+ years of experience leading data-focused engineering teams, expertise in data engineering, and a track record of approaching management with a human-first mindset.

Licensing & Carrier Login Administrator

Company: Newfront

Location: USA

Posted Oct 15, 2024

Newfront is building a modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company values balanced lives, wellness, and a culture of performance and work-life balance.

Reals Manager

Company: Modern Health

Location: USA

Posted Oct 15, 2024

The Renewals Manager role is responsible for driving renewals and upsell motion, negotiating contracts, and mitigating risk. The role requires 8+ years of Client Success Account Management experience and excellent organizational skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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