Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Product Manager - Payments

Company: Zepz

Location: USA

Posted Oct 15, 2024

The job posting is for a Senior Product amp Partnerships Manager at Zepz, responsible for leading the strategy and execution for customer funding solutions. The role requires experience in product management within fintech or payments, and a natural ability to build rapport and collaborate with senior stakeholders.

Head of Legal

Company: Scribd

Location: USA

Posted Oct 15, 2024

Scribd is seeking an experienced and strategic leader for its Legal Team. The company is committed to equal employment opportunity and offers a comprehensive benefits package, including healthcare insurance, paid parental leave, and a competitive equity ownership.

Contract Research Producer

Company: Bungie

Location: USA

Posted Oct 15, 2024

Bungie is seeking a Producer to support the Research team. The role requires someone who is detail-oriented, organized, self-motivated, flexible, and able to multitask in a deadline-driven environment.

Accounting Manager

Company: Kickstart Accounting, Inc.

Location: USA

Posted Oct 14, 2024

The job requires a highly driven and detail-oriented professional to lead a team of bookkeepers, manage client relationships, and ensure high-quality financial accuracy and reporting. The role demands strong commitment to specialized expertise and technical proficiency, with a focus on delivering high-quality accounting services in a fast-paced structured environment.

Product Growth Analyst

Company: PandaDoc

Location: USA

Posted Oct 14, 2024

The Data Team at PandaDoc is looking for a Product Growth Analyst to join their team. The role involves analyzing user acquisition and onboarding flows, collaborating with product managers, and creating detailed reports and dashboards. The company offers a competitive salary range, benefits, and a positive work-life balance.

Senior Software Engineer - Platform

Company: Lattice

Location: USA

Posted Oct 15, 2024

The Platform Engineering team at Lattice is looking for a software engineer to build software that helps companies build cultures where their staff thrive. The team works closely with product engineers and owns the core HR data and services that power the Lattice HRIS and Talent suite. The role requires 4+ years of professional experience, production-level experience with JavaScript, and experience working on and maintaining services for an organization operating at scale.

Technical Writer

Company: dscout

Location: USA

Posted Oct 14, 2024

Dscout is a company that bridges the gap between product teams and users, providing a platform for companies to uncover critical insights into user needs and behaviors. As a Technical Writer, you will work closely with product managers and other subject matter experts to produce high-quality user-friendly documentation.

Training and Development Specialist

Company: The Black Tux

Location: USA

Posted Oct 14, 2024

The Black Tux is a company that provides modern formal wear with an incredible fit, and they are looking for a Training and Development Specialist to support their Showroom associates. The role involves creating and facilitating training programs, coaching employees, and identifying skill gaps. The company offers a range of benefits, including competitive medical and dental plans, equity in the company, and flexible time off.

Senior Engineering Manager

Company: Apollo

Location: USA

Posted Oct 15, 2024

Apollo is looking for an experienced engineering leader to lead a team in advancing the federation capabilities of their graph technologies. The company aims to empower every software team to build an amazing user experience across any number of clients without dealing with a barrage of API endpoints.

Product Designer

Company: valence

Location: USA

Posted Oct 15, 2024

Valence is a pioneering AI coaching platform for enterprise, offering personalized guidance and support to leaders and employees. The company is looking for a Product Designer to join their team and help shape the future of leadership development.

Performance Marketing Manager - App Campaigns

Company: Kraken

Location: USA

Posted Oct 15, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for users to achieve financial freedom and inclusion. The company is committed to industry-leading security, crypto education, and world-class client support.

Engineering Manager

Company: Lattice

Location: USA

Posted Oct 15, 2024

The job posting is for an Engineering Manager at Lattice, responsible for developing and scaling a team of software engineers. The role requires experience in software engineering, leadership, and collaboration. The company offers a competitive salary, benefits, and a positive work environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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