Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

IT Support Specialist

Company: Roadie

Location: USA

Posted Oct 15, 2024

Roadie is a logistics management and crowdsourced delivery platform that offers fast, flexible, and asset-light logistics solutions for last-mile delivery. The company is looking for an IT Support Specialist to support its employees with technology and application needs.

VP - Product Engineering

Company: MyFitnessPal

Location: USA

Posted Oct 15, 2024

MyFitnessPal is looking for exceptional leaders to help further their mission to improve the health of every body through better food choices. The company provides tools and resources to reach weight management goals and is looking for a VP Engineering to lead a large multidisciplinary software development team.

Technical Sourcer - Engineering

Company: OpenAI

Location: USA

Posted Oct 15, 2024

OpenAI is a company dedicated to building safe artificial general intelligence. The Recruiting team is responsible for finding and hiring exceptional talent. The role is for a 12-month engagement to drive top-of-funnel activity and build candidate relationships.

DevSecOps Engineer

Company: Roadie

Location: USA

Posted Oct 15, 2024

Roadie is a logistics management and crowdsourced delivery platform that offers fast, flexible, and asset-light logistics solutions for last-mile delivery. The company is looking for a DevSecOps Engineer to support and implement secure SDLC, integrate security practices into the CICD pipeline, and ensure compliance with industry standards.

Analytics Engineer

Company: Aleph

Location: USA

Posted Oct 15, 2024

Aleph is a company that is redefining the world of Financial Planning and Analysis. They operate in an established software category with a multibillion TAM, but no clear winner. They are backed by top VCs and work with customers like Turo, Notion, and Zapier. They are building the source of truth for a business's data and ultimately the platform businesses use to make better decisions.

Data Labeler

Company: Incode Technologies

Location: USA

Posted Oct 15, 2024

Incode is seeking a dedicated Data Labeler to support datadriven projects by accurately categorizing and annotating data. The role offers a unique opportunity to contribute to cuttingedge technology development and be part of international growth.

Director - Supply Chain & Operations

Company: brightwheel

Location: USA

Posted Oct 15, 2024

Brightwheel is a technology brand in early education, committed to providing high-quality education to every child. The company is looking for a Director of Supply Chain and Operations to lead the teams responsible for procuring supplies, creating products, and fulfillment.

Director - Mid Market Sales

Company: Vercel

Location: USA

Posted Oct 15, 2024

Vercel is a fast-growing organization that provides a frontend cloud platform for building and scaling web applications. The company is looking for a sales leader to join their team, who will be responsible for driving revenue growth and evangelizing their platform to customers.

Staff Product Designer

Company: Reddit

Location: USA

Posted Oct 15, 2024

Reddit is looking for an experienced Staff Product Designer Accessibility to lead their cross-functional accessibility a11y program. The role involves driving accessibility strategy and execution across products, ensuring inclusive and accessible digital experiences for all users.

Lead Software Engineer - Program

Company: Nuna

Location: USA

Posted Oct 15, 2024

The job posting is for a senior software developer position at Nuna, a company that builds data platforms and UI applications for the healthcare industry. The role involves building products that change the dynamics of the industry, owning technical success, and mentoring junior engineers.

Sr. Specialist - Clinical Literature Monitoring Consultant

Company: ClinChoice

Location: USA

Posted Oct 15, 2024

ClinChoice is a global full-service CRO searching for a Sr Specialist Clinical Literature Monitoring Consultant to join one of their clients. The role involves providing pertinent information on company products and interests from biomedical literature, and requires candidates with a strong focus on quality, professional development, and a supportive culture.

Sr Java Developer

Company: Railroad19

Location: USA

Posted Oct 15, 2024

Railroad19 is a company that values its employees and offers a competitive compensation package, including comprehensive benefits, paid vacation, and a work-life balance. The company is looking for senior software engineers with experience in Java, Spring Boot, and Kubernetes to join its distributed team.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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