Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Staff Analyst, Investor Analytics

Company: Upstart

Location: USA

Posted Oct 15, 2024

Upstart is a digital-first company that partners with banks and credit unions to provide affordable credit. The company is looking for a Staff Data Analyst to join their Investor Analytics team, who will be responsible for driving understanding, insights, and decision-making relating to loan, credit, and financial performance.

Relationship Specialist

Company: OPENLANE

Location: USA

Posted Oct 15, 2024

AFC Automotive Finance Corporation is a company that provides financing solutions to independent car dealers. They offer competitive pay, benefits, and a company culture that values relationships, passion, and vision. They are seeking a Relationship Specialist to join their team.

Licensed Inside Sales Representative

Company: CONNECT, powered by American Family Insurance

Location: USA

Posted Oct 15, 2024

The job posting is looking for a dedicated and motivated individual to join their team as a Licensed Inside Sales Representative. The role involves assisting clients via warm leads to educate, provide quotes, and sell insurance products. The company offers a competitive compensation package, including a base pay, uncapped bonus plan, and variable compensation. The job also provides benefits such as comprehensive medical, dental, and vision benefits, a competitive 401k contribution, and paid time off.

Head of Financial Crime and Supportability Frameworks

Company: Stripe

Location: USA

Posted Oct 15, 2024

The job posting is for a Financial Crimes and Supportability team leader at Stripe, a financial infrastructure platform. The team is responsible for combating financial crime, protecting users, and increasing the GDP of the internet. The ideal candidate has at least 15 years of experience in financial crime compliance, strong subject matter knowledge, and excellent communication skills.

Oracle Opera SME

Company: Cognizant

Location: USA

Posted Oct 15, 2024

Cognizant is looking for an expert Oracle Opera SME to serve global clients. The role involves driving technology discussions, analyzing gaps, and providing thought leadership to improve services and technologies.

Sr. Data Scientist - Healthcare AI & Analytics

Company: MedeAnalytics

Location: USA

Posted Oct 15, 2024

MedeAnalytics is seeking a Senior Data Scientist to drive innovation in healthcare analytics using advanced data science techniques. The role involves developing cutting-edge solutions for payers, providers, and population health management.

IT Systems Engineering Intern

Company: Pinterest

Location: USA

Posted Oct 15, 2024

The internship program at Pinterest is looking for a candidate with intermediate skills in Python and SQL to work on a specific technical project. The candidate will collaborate with the team, contribute to real projects, and interact with senior leaders. The position requires current enrollment in a school or education program and a passion for collaborating with others.

Staff Product Designer

Company: Alto

Location: USA

Posted Oct 15, 2024

Alto Pharmacy is a digitally-powered pharmacy that provides a simpler and more supportive pharmacy experience. The company is looking for a Staff Product Designer to join their team and work on designing products that improve patient and provider experiences.

IT Project Management Intern

Company: Pinterest

Location: USA

Posted Oct 15, 2024

The internship program at Pinterest is looking for a candidate with a degree in Business Information Systems or a related field. The candidate will work on IT projects, manage stakeholders, and collaborate with the team. The position is remote and offers a competitive salary range.

Senior/Business Systems Engineer

Company: ITHAKA

Location: USA

Posted Oct 15, 2024

ITHAKA is a mission-driven organization that aims to expand access to knowledge and education worldwide. They are looking for a Systems Engineer to join their team, who will work on creating software integrations and providing application management for internal teams.

IT Systems Engineering Intern

Company: Pinterest

Location: USA

Posted Oct 15, 2024

The internship program at Pinterest is looking for students to work on a specific project within the IT team, collaborating with others to drive revenue growth. The position requires prior experience with SaaS tools and a passion for teamwork, with a focus on configuration management, architecture integration, and systems analysis.

Senior Corporate Counsel

Company: JustAnswer

Location: USA

Posted Oct 15, 2024

JustAnswer is a San Francisco-based company that helps people by connecting them with verified experts. The company is growing rapidly and is looking for a Senior Corporate Counsel to join its small, fast-moving legal team.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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