Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Director, People Strategy

Company: Marqeta

Location: USA

Posted Oct 10, 2024

Marqeta is seeking a Senior Director of People Strategy to define and operationalize the HR strategy roadmap, drive cross-functional execution, and lead pivotal People transformation projects. The role requires 15+ years of experience in human resources, a proven track record in designing and implementing People strategies, and excellent oral and written communication skills.

General Job Template

Company: Buildout

Location: USA

Posted Oct 10, 2024

Buildout is a company that provides software products and services to commercial real estate brokers, aiming to help them find and transact properties more efficiently. The company has a strong focus on customer satisfaction and has a team dedicated to customer onboarding and support.

Business Development Representative (BDR)

Company: Bishop Fox

Location: USA

Posted Oct 10, 2024

Bishop Fox is a professional services firm focused on offensive security, seeking a Business Development Representative to build relationships with potential customers and help them secure their networks, data, and applications.

Staff Software Engineer - MetaMask

Company: Consensys

Location: USA

Posted Oct 10, 2024

The text describes Consensys' mission to make Web3 accessible to everyone, and the role of a Staff Engineer on the Extension Platform Team to contribute to the development and maintenance of the MetaMask browser extension.

Product Manager - Developer Platform

Company: Airbnb

Location: USA

Posted Oct 10, 2024

Airbnb is seeking an experienced technical product manager to lead the development of a world-class developer platform. The role involves defining the vision for the future of development, building consensus on prioritization, and creating processes for collecting feedback from users.

Salesforce Release Administrator

Company: Softrams

Location: USA

Posted Oct 10, 2024

Softrams is a digital services firm that provides humancentered solutions and empowers digital services with a focus on HX AI cloud DevOps and cyber security. They are recognized as a Top Workplace USA 2024 and have received several awards for their growth and innovation. The company is looking for a highly skilled Salesforce Release Admin with a deep understanding of Salesforce DevOps and is offering a competitive salary and benefits package.

Staff Program Manager - Security GRC

Company: Stripe

Location: USA

Posted Oct 10, 2024

The text describes Stripe's mission to increase the GDP of the internet and its efforts to improve security and compliance. It also highlights the role of the Security GRC team and the requirements for a Staff Program Manager.

Sr Manager Safety - Risk & Response Ops

Company: Pinterest

Location: USA

Posted Oct 10, 2024

The company is looking for an exceptional operational manager to lead their Trust and Safety Risk and Response team. The ideal candidate will have deep subject matter experience, exceptional decision quality, and the ability to derive valuable insights from complex situations.

Solutions Architect - Commercial

Company: Stripe

Location: USA

Posted Oct 10, 2024

The job posting is for a Solutions Architect at Stripe, a financial infrastructure platform. The role involves building relationships with c-level executives, providing business and technical thought leadership, and becoming a trusted advisor to solve mission-critical business challenges.

Coding Specialist

Company: Signify Health

Location: USA

Posted Oct 10, 2024

Signify Health is looking for a coding professional to join their team. The role involves ICD10 coding, reviewing health risk assessments, and communicating with supervisors. The company offers a competitive salary range, benefits, and a commitment to diversity and inclusion.

Product/Project Manager

Company: Uplift People Consulting

Location: USA

Posted Oct 10, 2024

Uplift is a dynamic agency specializing in global talent search, providing services in international talent acquisition, and committed to diversity and inclusion. They are looking for an experienced Product/Project Manager for their client, a fully transparent DSP for mobile marketers.

Business Development Director

Company: bttr

Location: USA

Posted Oct 10, 2024

Bttr is a digital design studio seeking a Business Development Director to lead the next phase of growth. The role involves identifying and securing new business opportunities, building relationships with clients, and developing a pipeline of leads.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages