Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Credentialing Specialist

Company: Privia Health

Location: USA

Posted Oct 10, 2024

The job description is for a Credentialing Specialist at Privia Health, a technology-driven national physician enablement company. The role involves credentialing, recredentialing, and privileging processes for providers in a high-performance medical group.

Director - G&A Recruiting

Company: Whatnot

Location: USA

Posted Oct 10, 2024

Whatnot is a fast-growing ecommerce platform that is building the future of shopping and entertainment. They are hiring for a recruiting role that requires experience in GampA recruiting and team management. The company values diversity and inclusivity and offers a range of benefits including flexible time off, health insurance, and stock options.

Business Analyst

Company: Effectual

Location: USA

Posted Oct 10, 2024

The job description is for a Business Analyst position in the public sector, responsible for ensuring customer satisfaction and technical excellence in application migrations to AWS cloud. The role requires collaboration with stakeholders, data analysis, and training program delivery. The ideal candidate should have a bachelor's degree, 4 years of experience, and certifications in business analysis and AWS cloud technologies.

Recruiting Coordinator

Company: ClassDojo

Location: USA

Posted Oct 10, 2024

ClassDojo is a company that aims to provide education to every child on Earth. They have built a powerful network for communication and are now using it to give kids the best learning experiences. They are hiring a Talent team member to ensure candidates have world-class experiences.

Solutions Architect

Company: Twilio

Location: USA

Posted Oct 10, 2024

Twilio is looking for a Solutions Architect to join their Strategic Communications team. The role involves delivering technical wins and best product fits to customers, building customer trust, and mentoring peers. The ideal candidate has 12+ years of presales experience, excellent communication skills, and experience with complex technical products.

Head of Brand

Company: ZOE

Location: USA

Posted Oct 10, 2024

ZOE is a science and nutrition company on a mission to improve the health of millions. They are seeking a Senior Brand Marketer to build their brand presence in the US health and wellness market.

Site Reliability Engineer

Company: Restaurant365

Location: USA

Posted Oct 10, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a Site Reliability Engineer to assist in supporting and maintaining their infrastructure and cloud services. The role requires experience with SRE methodologies, automation, and cloud platforms such as Azure or AWS.

Tax Accountant

Company: Bookkeeper360

Location: USA

Posted Oct 10, 2024

Bookkeeper360 is a fintech accounting solution for small businesses, offering proprietary software, business intelligence tools, and accounting advisory services. The company has been recognized for its growth and has a team of CPAs and accounting experts. They are hiring a Tax Accountant to work with their Tax and Business Services department.

Sr. Manager - Financial Planning & Analysis (Sales & Marketing)

Company: Newsela

Location: USA

Posted Oct 10, 2024

The Senior Manager FPampA will lead Sales and Marketing efforts, build GTM reporting, and drive business decisions. The role requires 7+ years of FPampA experience, strong communication skills, and experience with Newsela software programs.

Marketing Cloud Specialist (Salesforce)

Company: MissionWired

Location: USA

Posted Oct 10, 2024

MissionWired is a direct marketing agency that helps nonprofits and Democratic organizations create fundraising strategies and tell big stories to raise mission-changing revenue. They have a strong commitment to diversity, equity, and inclusion, and are looking for a Marketing Cloud Specialist to join their team.

Manager, Financial Operations

Company: dentsu

Location: USA

Posted Oct 10, 2024

Dentsu is a modern marketing solutions company that helps clients progress in a world of change. The company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information or any other legally recognized protected basis.

Technical Program Manager

Company: Twilio

Location: USA

Posted Oct 10, 2024

Twilio is looking for a Technical Program Manager to join the Communications BU. The role involves facilitating teams to reach aggressive product delivery and Engineering scale goals, collaborating with product managers, engineering counterparts, and stakeholders, and driving strategic cross-functional planning.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages