Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Call Center Representative

Company: EverService

Location: USA

Posted Oct 11, 2024

Nexa Healthcare is a call center organization that serves as a solutions partner in the healthcare industry. The company culture is people-focused, and employees are passionately engaged with their work. The job description is for a customer service representative who will manage calls for healthcare clientele, including private practice hospitals and hospice services.

Customer Success Manager - Ecommerce

Company: Pipe17

Location: USA

Posted Oct 11, 2024

The job description is for a Customer Success Manager at Pipe17, responsible for onboarding and supporting customers, with a focus on ecommerce and B2B sales platforms. The role requires strong communication and analytical skills, with experience in software and tech industry.

Security Consultant, Operational Technology

Company: Guidepointsecurity

Location: USA

Posted Oct 11, 2024

GuidePoint Security is a rapidly growing company looking for an OT Security Consultant with experience in OT security, network architecture, and cybersecurity. The company offers a range of benefits, including remote work, flexible time off, and a retirement plan.

Senior Business Underwriting Associate

Company: Branch

Location: USA

Posted Oct 11, 2024

Branch is a company that aims to empower workers with financial freedom by providing accessible financial services. They value diversity, innovation, and teamwork, and are seeking a Senior Business Underwriting Associate to join their Compliance team.

Manager, Financial Planning & Analysis

Company: Daxko

Location: USA

Posted Oct 11, 2024

Daxko is a company that powers health and wellness facilities, and they are looking for a Manager Financial Planning and Analysis to support their financial operations. The ideal candidate will have strong analytical skills, a deep understanding of financial principles, and a proven track record of driving financial performance. The job requires leadership skills, financial analysis, and reporting, and the company offers a range of benefits and perks.

Technical Recruiter

Company: Solace

Location: USA

Posted Oct 10, 2024

Solace is a healthcare advocacy marketplace that connects patients and families to experts. The company is looking for a technical recruiter to join their team and help build the healthcare experience of the future.

Manager, Risk Operations Enablement

Company: Stripe

Location: USA

Posted Oct 10, 2024

The job posting is for a Risk Business Process Team Lead at Stripe, responsible for building and optimizing mission-critical business processes. The team will partner cross-functionally to evolve Stripe's Risk ecosystem and deliver an exceptional user experience.

Director of Strategic Accounts

Company: Tanium

Location: USA

Posted Oct 11, 2024

Tanium is looking for a Director of Strategic Accounts to generate opportunities and position the Tanium platform within assigned territories and accounts. The ideal candidate has significant enterprise software sales experience, a strong team mentality, and excellent communication and presentation skills.

Customer Success Specialist

Company: ECP

Location: USA

Posted Oct 11, 2024

ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. The company is looking to expand its customer base and develop new products to improve the quality of life for seniors and improve clinical business compliance and operational performance for its customers.

Linux Systems Administrator

Company: SphereCommerce

Location: USA

Posted Oct 11, 2024

The job posting is for a Linux Systems Administrator Jr position at Sphere, a software and payments technology company. The role involves administering and supporting Linux-based and other data center technologies to maximize business continuity, resiliency, and recoverability. The job requires a strong background in Linux administration, scripting, and automation, as well as experience with containerization, virtualization, and data center operations.

Software Engineer - Frontend

Company: Wealthfront

Location: USA

Posted Oct 11, 2024

Wealthfront is a company that offers automated investment products and financial services. They are looking for software engineers to join their team and work on building new products and features. The company values diversity and is an equal opportunity employer.

Revenue Operations Manager (SaaS Subscription)

Company: Pipe17

Location: USA

Posted Oct 11, 2024

The company is looking to hire a Revenue Operations Manager to build, enhance, and scale processes, tools, and systems for their go-to-market teams. The role requires a strong technology, revenue, sales, and marketing operations background, with experience in building operations for PLG sales-assisted and enterprise sales motions.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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