Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Data Solutions Engineer

Company: Allergan Data Labs

Location: USA

Posted Oct 10, 2024

The text describes Allergan Data Labs' mission to transform the Allergan Aesthetics beauty business at AbbVie, a large pharmaceutical company. The company is looking to add to its high-performing team to achieve this goal. The text also highlights the company's successful launch of a new technology platform, Allē, and its plans to launch new game-changing technologies.

Full Stack Developer

Company: 1Password

Location: USA

Posted Oct 10, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are hiring intermediate developers to work on their product engineering teams, focusing on features that help users gain insights into their security best practices and 1Password usage.

Sr. Technical Digital Project Manager

Company: Wpromote

Location: USA

Posted Oct 10, 2024

Wpromote is looking for a Senior Technical Digital Project Manager to manage multiple projects simultaneously. The role requires experience in project management, technical project management, and certification in ScrumMaster or Agile Certified Practitioner. The company offers a competitive salary range of $100,000 to $120,000 and a comprehensive benefits package.

Marketing Operations Manager

Company: FormAssembly

Location: USA

Posted Oct 10, 2024

The job posting is for a Marketing Operations Manager position at FormAssembly, a 100% remote SaaS company. The role involves overseeing and optimizing marketing processes, technology, and data, as well as building operational excellence on the marketing team. The ideal candidate will have a strong background in marketing operations and a strategic mindset.

Product Marketing Manager

Company: Aurora Solar

Location: USA

Posted Oct 10, 2024

Aurora Solar is a company that aims to create a future of solar energy for all. They have a remote-first team of sustainable energy enthusiasts who have been recognized for their work in the industry. The company is looking for a Product Marketing Manager to own their solutions for residential solar sales.

Enterprise Architect

Company: Webflow

Location: USA

Posted Oct 10, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. The company is looking for an Enterprise Architect to shape its technological future, with a focus on data mapping, integrations, and change management.

Sr Technical Product Designer

Company: Splice

Location: USA

Posted Oct 10, 2024

Splice is seeking a Senior Technical Product Designer to join their team. The role involves designing and developing user experiences for music platforms and workflows. The company is a creative platform for music creators, with a focus on collaboration, accountability, and unity.

Account Executive

Company: StackAdapt

Location: USA

Posted Oct 10, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for an Account Executive Growth to generate high-quality leads and new business opportunities. The role involves developing and executing strategies to meet or exceed a $1M USD annual target through programmatic advertising closes within the SMB segment.

Newsletter Deputy Editor

Company: SoFi

Location: USA

Posted Oct 10, 2024

SoFi is looking for an expert editor to help lead the production of a new personal finance newsletter. The ideal candidate is an experienced editor and operator who is equally capable of managing an editorial calendar, helping a writer develop a thesis, and diving into a line edit.

Sr. Staff Product Designer - Curation

Company: Pinterest

Location: USA

Posted Oct 10, 2024

Pinterest is looking for a Senior Staff Product Designer to support their Curation Design team and build the future of Boards. The role requires 8+ years of experience in Product Design, high design craft, and ability to work closely with cross-functional partners.

Program Manager - Sales

Company: Workiva

Location: USA

Posted Oct 10, 2024

The Program Manager Sales will be responsible for managing global programs related to prioritized strategies and initiatives specific to the functional area of Sales. This individual will ensure that Workiva's sales operations efforts are prioritized to address stakeholder needs and communicated effectively across Workiva.

Senior Vice President - Marketing

Company: Apollo.io

Location: USA

Posted Oct 10, 2024

Apolloio is seeking a Senior Vice President of Marketing to drive growth. The ideal candidate has 10+ years of senior leadership experience in marketing, with a proven track record of driving top-offunnel growth and delivering aggressive year-over-year growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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