Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Client Success Manager

Company: Modern Health

Location: USA

Posted Oct 09, 2024

The role of Enterprise Client Success Manager involves managing large-scale employer relationships, partnering with Fortune 100 companies, and driving product adoption and retention. The ideal candidate has prior experience in managing client relationships and is comfortable analyzing data to make strategic recommendations.

Territory Development Representative

Company: Workiva

Location: USA

Posted Oct 09, 2024

The job posting is for a Territory Development Representative (TDR) at Workiva, a rapidly growing SaaS company. The TDR will partner with Account Executives to drive pipeline for existing customers and net new logos, and will be responsible for prospecting into target accounts, qualifying leads, and learning about Workiva's platform.

Quality Manager

Company: Gametime United

Location: USA

Posted Oct 09, 2024

Gametime is a company that aims to unite the world through shared experiences. They provide a platform for people to discover and access live events. The company is looking for a quality manager to oversee the quality function and manage a team of quality specialists.

Senior Infrastructure Engineer

Company: Sinch

Location: USA

Posted Oct 09, 2024

The job posting is for a Senior Infrastructure Engineer position at Sinch, a company that brings businesses and people together through tools enabling personal engagement. The role requires technical expertise, excellent communication skills, and experience in IT infrastructure and engineering. The company offers a range of benefits, including comprehensive medical and dental plans, paid time off, and flexible remote work options.

Senior Animator

Company: Gardens

Location: USA

Posted Oct 09, 2024

Gardens Interactive is a forward-thinking game studio seeking a talented Senior Animator to join their team. The company values diversity, inclusivity, and transparency, and offers a range of benefits and perks to its employees.

Senior Backend Engineer - Access Control

Company: Webflow

Location: USA

Posted Oct 09, 2024

Webflow is a leading visual development platform that enables people to build websites visually without writing code. The company is looking for a Senior Backend Engineer to join their Access Control team, who is experienced with permission systems and values building secure software with a great user experience.

Project Manager

Company: Extropy

Location: USA

Posted Oct 09, 2024

Extropy Advisors is a financial digital transformation agency that helps companies transition into an automated paperless environment. They offer advisory services, reseller partnerships, and professional services to improve workflow efficiency and accuracy. The company values commitment, ingenuity, collaboration, and leadership in their digital transformation journey.

Head of Model Risk Management

Company: Mercury

Location: USA

Posted Oct 09, 2024

Mercury is building a complete finance stack for startups, focusing on creating an easy and safe banking experience for entrepreneurs and business owners. The company is taking financial crimes seriously and is looking for a Head of Model Risk Management to oversee the development and validation of AML and sanctions detection rules and models.

Account Executive - Enterprise

Company: Sprout Social

Location: USA

Posted Oct 09, 2024

Sprout Social is looking for an Account Executive to join their Enterprise sales team. The role involves prospecting, developing, and closing sales opportunities with new and existing customers. The ideal candidate will have 4+ years of closing experience in B2B sales, proven success selling to enterprise organizations, and strong business acumen.

Senior Python Engineer

Company: Oddball

Location: USA

Posted Oct 09, 2024

Oddball is hiring a Senior Python Engineer to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives. The company values learning, growth, and making a big impact, and offers competitive compensation and benefits.

Principal Solutions Engineer

Company: Checkr

Location: USA

Posted Oct 09, 2024

Checkr is hiring a Principal Solutions Engineer to work with their Sales Team to provide presales support to valuable prospects and partners. The role requires 8+ years of experience in related industry or SAAS, expertise in technical sales process, solution design, and proof of value execution, and ability to travel as needed.

Intermediate Security Engineer - Incident Response

Company: GitLab

Location: USA

Posted Oct 09, 2024

The job posting is for a Security Engineer position at GitLab, where the candidate will work on security improvements, incident response, and threat detection. The team is globally distributed and offers a flexible work environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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