Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Sales Manager, Mid-Market

Company: Teleport

Location: USA

Posted Oct 09, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform for infrastructure access and identity-native access management. The company is trusted by the world's most innovative companies and has raised $110M in funding.

Creative Strategy Lead

Company: Apexgrowth

Location: USA

Posted Oct 08, 2024

Apex Growth is a growth marketing agency that provides strategic consulting for technology companies. They specialize in paid media, conversion rate optimization, and custom marketing technology implementation. The company is looking for a Creative Strategy Lead to join their team.

Lead Data Scientist

Company: Apollo GraphQL

Location: USA

Posted Oct 08, 2024

Apollo is looking for a Lead Data Scientist to build a best-in-class Data practice. The role involves setting up the Data Science practice, working closely with the business, and leveraging data to make strategic decisions.

Payroll and Benefits Administrator

Company: Installation Made Easy Inc

Location: USA

Posted Oct 08, 2024

IME is hiring a Payroll and Benefits Administrator to work remotely. The ideal candidate should have a bachelor's degree in Human Resources, 2+ years of experience with payroll and benefits, and strong analytical skills.

Backend Python Developer

Company: Infuse

Location: USA

Posted Oct 08, 2024

The job description for a BackEnd Developer at INFUSE emphasizes the importance of human interaction and attention in the hiring process. The role involves writing clean and efficient Python code, working with the product team, and collaborating with other team members. The company values communication, problem-solving skills, and a strong command of English.

Enterprise Account Executive

Company: Teleport

Location: USA

Posted Oct 09, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a modern infrastructure access platform that improves the efficiency of engineering teams and fortifies infrastructure against bad actors or errors. The company is trusted by the world's most innovative companies and has raised $110M in funding.

Events Manager

Company: Mattermost

Location: USA

Posted Oct 09, 2024

Mattermost is a company that provides secure workflow-centric collaboration for technical and operational teams. They offer self-hosted and cloud-based solutions with integrated workflow automation, AI acceleration, and team messaging. The company is looking for an Events Manager to develop and implement an integrated events strategy to support their business objectives.

Graphic Designer

Company: GotSport (GotSoccer LLC)

Location: USA

Posted Oct 09, 2024

The job posting is looking for a talented Graphic Designer to join their creative team. The role involves creating visually stunning graphics, layouts, and digital assets to support the company's brands across multiple platforms.

Senior Full Stack Engineer - IMS

Company: Discogs Inc

Location: USA

Posted Oct 09, 2024

The job posting is for a Senior Full Stack Software Engineer to work on the IMS team at Discogs. The role involves building a robust inventory management system using modern technologies and collaborating with other teams. The job requires strong technical leadership and mentorship skills, as well as experience with Python, JavaScript, and React.

Senior Product Designer - Growth

Company: GitLab

Location: USA

Posted Oct 09, 2024

The job posting is for a Growth Designer position at GitLab, where the candidate will work on increasing the adoption of GitLab Duo, a AI solution for developers. The role involves designing user-centered experiences for customers, collaborating with cross-functional teams, and conducting usability testing.

Senior Associate, Digital Product Analytics

Company: Nutrafol

Location: USA

Posted Oct 08, 2024

Nutrafol is a growing company that creates natural solutions for hair growth and wellness. They are seeking a Senior Associate Digital Product Analytics to join their team and are offering a competitive salary and benefits package.

Senior Full Stack Developer (AI Domain)

Company: G-P

Location: USA

Posted Oct 09, 2024

The company GP is looking for a Senior Full Stack Developer to join their team. The role requires expertise in frontend development, backend development, and cloud infrastructure. The company offers a competitive compensation and benefits package, as well as the opportunity to work on scalable production-grade solutions.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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