Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Software Engineer (Salesforce)

Company: Nava

Location: USA

Posted Oct 09, 2024

Nava is a consultancy and public benefit corporation that works with government agencies to build digital services. They prioritize diversity and inclusion, offer competitive benefits, and have a flexible work arrangement.

Senior Sales Operations Analyst

Company: Xero

Location: USA

Posted Oct 09, 2024

Xero is a company that aims to make life better for small businesses and their advisors. They provide a platform that helps them grow and thrive. The company is looking for a Senior Sales Operations Analyst to join their US go-to-market team.

Compliance Manager

Company: Privia Health

Location: USA

Posted Oct 09, 2024

The job description is for a Compliance Manager at Privia Health, a technology-driven national physician enablement company. The role involves ensuring compliance with healthcare laws and regulations, developing guidance on business initiatives, and implementing the company's compliance program.

Implementation Project Manager

Company: Avetta

Location: USA

Posted Oct 09, 2024

The Implementation Project Manager is responsible for managing the implementation project for new clients and existing client expansions. They will work closely with the client to ensure that their internal processes align with the Avetta platform and provide ongoing training and support.

Sales Development Representative (SDR)

Company: Webflow

Location: USA

Posted Oct 09, 2024

Webflow is a leading visual development platform that enables people to build websites visually without writing code. They are looking for a Sales Development Representative to help grow their team by engaging new prospects for Webflow Enterprise.

Senior Staff Product Designer, Business Insurance

Company: Gusto

Location: USA

Posted Oct 09, 2024

Gusto is a modern online people platform that helps small businesses take care of their teams. The company offers a range of products and services, including full-service payroll, health insurance, 401ks, and expert HR and team management tools. Gusto's mission is to create a world where work empowers a better life, and it starts right here at Gusto.

Backend Engineer II

Company: Spotify

Location: USA

Posted Oct 09, 2024

Spotify is looking for a Backend Engineer to join the Awareness amp Acquisition team. The team works on building in-app experiences that encourage users to talk about Spotify with their friends and family. The role involves collaborating with engineers, product managers, designers, and data scientists to build end-to-end features for millions of users.

Full Stack Engineer - Growth

Company: Stripe

Location: USA

Posted Oct 09, 2024

The job posting is for a Growth Engineering team at Stripe, responsible for building and owning systems, products, and internal tools to power the company's growth. The team is looking for someone with 5+ years of software development experience, deep technical expertise, and experience building production frontend web experiences and maintaining backend APIs.

Senior Capture Manager

Company: Oddball

Location: USA

Posted Oct 09, 2024

Oddball is hiring a Senior Capture Manager to support and manage capture efforts across all business units. The role will involve creating winning strategies and dynamic solutions to grow the company. The company values learning, growth, and making a big impact.

Senior Financial Analyst - Marketing & Legal

Company: Twilio

Location: USA

Posted Oct 09, 2024

Twilio is seeking a Senior Financial Analyst to join their Corporate Finance team. The role will involve partnering with marketing and legal teams, managing budgets, and providing financial analysis. The company values diversity, equity, and inclusion, and offers a range of benefits to its employees.

Sales Enablement Specialist

Company: Yubico

Location: USA

Posted Oct 09, 2024

Yubico is a company that specializes in security keys and is looking for a Sales Enablement Specialist to join their team. The company values diversity and inclusivity and offers a range of benefits to its employees, including a holistic Total Rewards package.

Industry Partnerships Lead

Company: Plaid

Location: USA

Posted Oct 09, 2024

Plaid is looking for a high-achieving entrepreneur to help build out its Industry Relations function. The company is dedicated to empowering the transformation of the way people interact with their finances by building tools and experiences that thousands of developers use to create their own products.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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