Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

IT Automation & Security Engineer

Company: Teleport

Location: USA

Posted Oct 08, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a modern infrastructure access platform that improves the efficiency of engineering teams and fortifies infrastructure against bad actors or errors. The company is trusted by the world's most innovative companies and has raised $110M in funding.

Data Scientist II

Company: Earnest

Location: USA

Posted Oct 08, 2024

Earnest is a company that aims to make higher education accessible and affordable for everyone. They provide financial support and tools to help people manage their debt and achieve their financial goals. The company values diversity, inclusion, and equity, and offers a range of benefits and perks to its employees.

Senior Product Manager - Growth

Company: Futurhealth

Location: USA

Posted Oct 08, 2024

The role of Senior Product Manager Growth involves driving growth initiatives, leveraging insights, and collaborating with diverse teams to enhance product features and improve user journeys. The ideal candidate has experience in consumer growth or product management, strong experimentation skills, and excellent relationship-building abilities.

Senior Data Scientist

Company: Kalibri Labs

Location: USA

Posted Oct 08, 2024

Kalibri Labs is looking for a Senior Data Scientist to support product development with insights gained from analyzing company data. The company is growing and is looking for passionate and hardworking individuals to join their team.

Director, AI Products - Cybersecurity

Company: SimSpace

Location: USA

Posted Oct 08, 2024

SimSpace is a cybersecurity company that provides an elite cyber range platform to curate unassailable cyber defenses. They are looking for a Director AI Cybersecurity Products to lead their efforts in dramatically changing security operations and risk management outcomes using new and disruptive AI-driven cybersecurity solutions.

Health Care Customer Service

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Oct 08, 2024

Conduent delivers mission-critical services and solutions, creating exceptional outcomes for clients and millions of people. You have an opportunity to thrive, make a difference, and be part of a culture that values individuality.

Customer Marketing Associate

Company: Brightwheel

Location: USA

Posted Oct 08, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child by giving teachers more time with students and engaging parents. The company is seeking a Customer Marketing Associate to join its marketing team.

Growth Manager

Company: Raindrop

Location: USA

Posted Oct 08, 2024

Raindrop is a leading creative agency seeking a dynamic Growth Manager to join their high-performing sales team. The role involves driving outbound sales and business development efforts, targeting primarily DtC brands and established CPG brands. The company offers a range of benefits, including a competitive salary, generous employer contributions, and professional development opportunities.

Lead Data Analyst, Product

Company: Himshers

Location: USA

Posted Oct 08, 2024

Hims amp Hers is a health and wellness platform that offers nonprescription products and personalized prescription solutions for various conditions. The company is looking for a Manager of Product Analytics to shape the customer experience through experimental design and hypothesis testing.

Manager - People Experience

Company: Wikimedia Foundation

Location: USA

Posted Oct 08, 2024

The Wikimedia Foundation is seeking a Manager People Experience to join the People Department. The role will manage a US team to provide expertise on US-based employment regulations, HR policies, and HR compliance across multiple states. The individual will incorporate the people-first philosophy and organizational values to serve foundation staff.

Senior Product Manager, AI

Company: Futurhealth

Location: USA

Posted Oct 08, 2024

The role involves leading the development of AI product strategy, spearheading innovations, and collaborating with teams to deliver targeted AI features. The ideal candidate has over 5 years of experience in product development with a strong background in AI and data science.

Operations Manager

Company: The Athletic Media Company

Location: USA

Posted Oct 08, 2024

The Athletic is a digital sports media company that brings true sports fans closer to the athletes, teams, and leagues. They are seeking an Operations Manager to support the Newsroom Operations Director.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages