Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior/Staff Data Scientist

Company: Platform Science

Location: USA

Posted Oct 08, 2024

Platform Science is a company that connects everything that moves, founded in 2015. They are looking for a Senior Staff Data Scientist to help process large amounts of raw data into strategic insights. The company offers various benefits to regular full-time employees, including medical, dental, and vision insurance, short-term and long-term disability insurances, and 401k plan.

Education Engineer

Company: Builder.io

Location: USA

Posted Oct 08, 2024

Builderio is looking for an Education Engineer to join their team and create comprehensive documentation for their products. The role requires strong technical background, excellent writing and communication skills, and experience with JavaScript frameworks.

Graduate Assistant - Peer Mentor

Company: Adtalem Global Education

Location: USA

Posted Oct 08, 2024

Walden University is seeking a Graduate Assistant Peer Mentor to provide direct peer support to students. The role involves providing guidance, coaching, and mentoring to students through various settings. The ideal candidate must be a current Walden master's or doctoral student with at least three quarters of enrollment and good academic standing.

Staff Product Manager

Company: Taskrabbit

Location: USA

Posted Oct 08, 2024

Taskrabbit is hiring a seasoned product manager to lead one of their top company initiatives. The ideal candidate has 8+ years of experience in product management and has a strong customer focus. The role involves developing strong opinions on strategy, leading product development, and growing partnerships to be a major source of revenue.

Director of Partnerships

Company: Salesmsg

Location: USA

Posted Oct 08, 2024

Salesmsg is a people-first company that values its customers and employees. They are looking for a Director of Partnerships who is experienced, empathetic, and able to build strong relationships with partners. The company offers a range of benefits, including unlimited time off, medical and dental insurance, and a competitive salary.

Principal Product Designer

Company: Splice

Location: USA

Posted Oct 08, 2024

The job posting is looking for a seasoned Principal Product Designer to shape the future of user experience. The role involves driving design excellence, mentoring designers, and influencing decisions to empower music creators.

Manager - Software Engineering

Company: Signifyd

Location: USA

Posted Oct 08, 2024

The company is seeking an experienced Frontend Software Engineering Manager to lead a team of engineers in building innovative and highly scalable products. The ideal candidate has a proven track record of managing teams, delivering big business impact, and has expertise in Typescript, React, and web apps.

Email Marketing Specialist

Company: Lumivero

Location: USA

Posted Oct 08, 2024

Lumivero is a company that develops data intelligence software to empower users to answer complex questions and make informed decisions. The company offers custom-built software solutions and a global team of experts to support its customers.

Sentinel Onboarding Engineer

Company: Cyderes

Location: USA

Posted Oct 08, 2024

Cyderes Cyber Defense and Response is a cybersecurity services provider that offers managed security services, identity and access management, and professional services. The company is looking for an Azure Sentinel Onboarding Engineer to manage the onboarding process for clients, including deploying and configuring Sentinel environments, integrating log sources, and providing documentation and training.

Manager - Solutions Architect

Company: Grafana Labs

Location: USA

Posted Oct 08, 2024

Grafana Labs is seeking a dynamic Manager for their Solutions Architects team. The role involves leading a team of technologists, collaborating with clients, and driving successful business outcomes in the observability domain.

Executive Recruiter

Company: Apollo.io

Location: USA

Posted Oct 08, 2024

The role of an Executive Recruiter at Apollo involves sourcing and hiring executives for technical and business functions, working closely with senior leadership, and ensuring a best-in-class candidate experience.

Growth Strategy & Analytics Analyst

Company: Privia Health

Location: USA

Posted Oct 08, 2024

The job description is for a Growth Strategy and Analytics Analyst at Privia Health, a technology-driven national physician enablement company. The role involves overseeing financial modeling and valuation initiatives for clients, providing financial analysis support, and collaborating with various teams.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages