Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Training, Onboarding, and Development Manager

Company: Charlie Health

Location: USA

Posted Oct 07, 2024

Charlie Health is a mental health treatment organization that aims to provide lifesaving treatment to individuals struggling with mental health issues. The company's mission is to connect people with shared mental health experiences and goals, and its treatment programs combine individual and group therapy with personalized plans to achieve long-term healing.

Product Manager

Company: Coforma

Location: USA

Posted Oct 08, 2024

Coforma is looking for an experienced Digital Product Manager to lead a team in developing solutions for federal clients. The ideal candidate will have 4+ years of experience in digital product management and a deep understanding of the consulting mindset, user-centered prioritization, and the ability to build trust with stakeholders.

Project Management Team Lead

Company: SpryPoint

Location: USA

Posted Oct 08, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, offering advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. The company is looking for a Project Management Team Lead to lead and coordinate the work of a team of employees, ensuring that deliverables are met and projects are completed on time and within budget.

Senior Software Engineer (ML)

Company: Nava

Location: USA

Posted Oct 08, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They are seeking a talented Sr Software Engineer to join their team, focusing on Machine Learning. The role involves collaborating with clients, designing and developing AI solutions, and ensuring compliance with public sector regulations and standards.

Family Nurse Practitioner or Physician Assistant

Company: Hartford HealthCare

Location: USA

Posted Oct 07, 2024

Hartford HealthCare is seeking a full-time Family Nurse Practitioner APRN or Physician Assistant PA for a 100 virtual remote position with our Medical Group. The role is open to Nurse Practitioners FNP and Physician Assistants PA residing in CT. The position offers competitive compensation and benefits, paid time off, and professional development opportunities.

Manager - Content Safety Operations, Trust and Safety

Company: Pinterest

Location: USA

Posted Oct 08, 2024

The job posting is looking for a strong operational manager to lead a team in enforcing content policies and improving operational processes. The role requires experience in trust and safety, content moderation, and enforcement operations, as well as strong communication and leadership skills.

Senior Product Manager

Company: Coforma

Location: USA

Posted Oct 08, 2024

Coforma is a company that uses creativity to get results for clients and the communities they serve. They are looking for a Senior Product Manager to lead a team in developing solutions for their federal clients. The ideal candidate will have 7+ years of experience in digital product management and a deep understanding of the consulting mindset, user-centered prioritization, and the ability to build trust with stakeholders.

Staff Machine Learning Engineer - Positioning

Company: Lime

Location: USA

Posted Oct 08, 2024

Lime is a shared electric vehicle company aiming to build a future where transportation is shared, affordable, and carbon-free. They have achieved a fully profitable year in 2022 and are looking for a Staff ML Engineer to improve their demand forecasting and positioning algorithms.

Senior Manager - Accounting

Company: iHerb

Location: USA

Posted Oct 08, 2024

The Senior Accounting Manager will oversee all aspects of the company's accounting and financial reporting functions, maintaining and improving financial processes and controls, ensuring compliance with accounting standards, and supporting the accounting team.

Sr. Director - Assistant Controller

Company: iHerb

Location: USA

Posted Oct 08, 2024

The Sr Director Assistant Controller will be responsible for planning and coordinating accounting operational functions, including preparing financial reports and ensuring compliance with federal and state regulations. The role requires strong technical accounting knowledge, excellent communication skills, and experience with SAP and Google Business Suite.

Senior Technology Services Product Manager

Company: Pax8

Location: USA

Posted Oct 08, 2024

The job description is for a Senior Product Manager role that involves defining product vision, managing product roadmap, and prioritizing product work backlog. The ideal candidate should have experience in product management, Agile methodologies, and strong communication skills.

Sales Operations Analyst

Company: BeyondTrust

Location: USA

Posted Oct 08, 2024

BeyondTrust is a company that values diversity, inclusion, and employee well-being. They offer a culture of flexibility, trust, and continual learning, and provide opportunities for growth and recognition. The company is a leader in intelligent identity and access security, and is trusted by 20,000 customers worldwide.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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