Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Accountant

Company: Oddball

Location: USA

Posted Oct 07, 2024

Oddball is hiring a Senior Accountant to join their team. The job requires a detail-oriented individual with extensive experience in accounting principles, financial analysis, and regulatory compliance. The company offers a competitive salary range of $100,000 to $150,000.

Sr. Lead - Video & Offline Channels Manager

Company: Upwork

Location: USA

Posted Oct 07, 2024

Upwork is a remote-first organization that serves everyone from one-person startups to large Fortune 100 enterprises. The company is looking for a leader to drive the growth of its emerging channels, with a focus on video and offline marketing. The ideal candidate will have a strong bias towards action, excellent media strategy skills, and experience working with media agencies.

Senior People Business Partner - Sales

Company: Restaurant365

Location: USA

Posted Oct 07, 2024

The job posting is for a Senior People Business Partner to work with the Sales organization at Restaurant365. The role requires a strategic and operational partner to develop effective sales teams, provide coaching and counsel, and build relationships with leaders and individual contributors. The ideal candidate has 10+ years of experience in HR, a strong business acumen, and excellent communication skills.

Senior Tax Accountant

Company: Plaid

Location: USA

Posted Oct 07, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences for developers to create financial products. They work with thousands of companies to make it easy for people to connect their financial accounts to apps and services. The company is seeking a tax team member with a strong accounting background to manage tax matters and optimize tax strategies.

Customer Marketing Associate

Company: brightwheel

Location: USA

Posted Oct 07, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. The company is seeking a Customer Marketing Associate to join its marketing team and drive customer awareness and retention.

NetSuite Project Manager/NetSuite Senior Project Manager

Company: BPM LLP

Location: USA

Posted Oct 07, 2024

Caravel BPM Technology Solutions is a company that values people and has a shared entrepreneurial spirit. They offer a total rewards package, wellbeing resources, and professional development opportunities. The ideal candidate will have strong client-facing skills, ability to lead and direct others, and experience in project management.

Manager - Paid Marketing

Company: Figma

Location: USA

Posted Oct 07, 2024

Figma is seeking a Manager Paid Marketing to lead a team of media experts in driving user acquisition, brand awareness, and global growth. The role requires experience in B2B SaaS growth and marketing, leading in-house teams, and managing large-scale paid media campaigns.

Medical Coding Auditor

Company: Oscar

Location: USA

Posted Oct 07, 2024

Oscar Health is hiring a Medical Coding Auditor SIU to join their team. The role involves assessing trends and patterns in FWA across the healthcare industry, auditing claims, and reducing fraud, waste, and abuse. The company offers a blended work culture, remote work options, and competitive pay and benefits.

Senior Software Engineer - Front End (Platform)

Company: Formstack

Location: USA

Posted Oct 07, 2024

The job description is looking for a Senior Frontend Engineer with experience in developing web-based applications, advanced development with JavaScript, and experience with modern clientside web frameworks such as React, Vue, or Angular. The ideal candidate should have a passion for problem-solving, motivation to continuously learn, and ability to make a meaningful impact on products and teams.

Payroll Specialist

Company: Upwork

Location: USA

Posted Oct 07, 2024

Upwork is seeking a detail-oriented and experienced Payroll Specialist to work on their powerful trust-driven platform. The ideal candidate will have comprehensive end-to-end payroll process knowledge and proficiency in payroll audits and complex tax situations.

Senior Software Engineer - Privacy and Risk

Company: Reddit

Location: USA

Posted Oct 07, 2024

Reddit is growing and looking for an Information Security Engineer to build foundational capabilities and ensure privacy and compliance. The role involves developing solutions to close security gaps and building next-generation data privacy safeguards.

Senior Product Manager

Company: Array

Location: USA

Posted Oct 07, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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