Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Data Scientist - Data Products

Company: Spokeo

Location: USA

Posted Oct 07, 2024

Spokeo is a people search engine that helps users reconnect with friends and family, and protect against fraud. The company is looking for a Senior Data Scientist to help turn their vast repository of data into usable information.

Account Executive - Mid Market Agency Growth

Company: Sprout Social

Location: USA

Posted Oct 07, 2024

Sprout Social is looking for an Account Executive to join their Agency Sales team. The role involves prospecting, developing, and closing new business within the agency segment. The company offers a competitive salary, benefits, and opportunities for growth and development.

Senior Product Manager - User Economy (Awards, Premium, Paid Content)

Company: Reddit

Location: USA

Posted Oct 07, 2024

The job posting is for a Product Manager position in Reddit's User Economy team. The ideal candidate has experience in consumer products, social media, and direct-to-consumer monetization. The role involves leading the strategy and development of a user economy portfolio project, working closely with cross-functional teams, and driving product development with product design and engineering teams.

Principal Product Manager - New Products

Company: Mozilla

Location: USA

Posted Oct 07, 2024

The Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to making the internet better for people. The company is looking for a Principal Product Manager to lead a small team in exploring and bringing new concepts to life.

Senior Software Engineer - Services

Company: Mozilla

Location: USA

Posted Oct 07, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to building an internet that includes all people, regardless of demographic characteristics.

Technical Compliance Engineer - Governance, Risk, Compliance

Company: Reddit

Location: USA

Posted Oct 07, 2024

The SPACE Security Privacy And Compliance Engineering team is looking for humble experts with a can-do perspective to work on governance, risk, and compliance engineering. The role involves supporting security compliance initiatives, monitoring and maturing tech control frameworks, and partnering with teams to champion Reddit's Security, Privacy, and Compliance Engineering mission.

Senior Analyst - Sales Operations

Company: Grafana Labs

Location: USA

Posted Oct 07, 2024

Grafana is looking for a Director of Strategy and Planning to work with a cross-functional team to define growth strategies, provide insights to business performance, and set the standard for data-driven decision making. The role requires strong analytical skills, experience in strategy and operations consulting, and the ability to operate in an unstructured fast-paced environment.

Senior Staff Product Designer - New Products

Company: Mozilla

Location: USA

Posted Oct 07, 2024

The text describes Mozilla Corporation's mission to make the internet better for people, its focus on diverse areas, and its commitment to diversity, equity, inclusion, and belonging. It also highlights the company's values and benefits.

Manager - Open Source Community Programs

Company: Mozilla

Location: USA

Posted Oct 07, 2024

The job posting is for a Manager Community Programs role at MZLA Technologies Corporation, a subsidiary of the Mozilla Foundation. The company is looking for a seasoned professional with experience in building and managing technical communities. The role involves developing and implementing strategies for community growth, engagement, and retention, as well as leading and mentoring a team.

Trust & Safety Policy - Intellectual Property Senior Policy Specialist

Company: Reddit

Location: USA

Posted Oct 07, 2024

Reddit is looking for an experienced Intellectual Property Senior Policy Specialist to support their Trust and Safety Policy team. The team focuses on protecting the expression rights, safety, and private information of communities and users across Reddit. The ideal candidate will have 4+ years of experience handling global legal requests regarding intellectual property issues, be a critical thinker, and have strong analytical skills.

Lead Fraud Operations Analyst

Company: Apollo.io

Location: USA

Posted Oct 07, 2024

The job description is for a Lead Fraud Operations Analyst who will design and lead Apollos fraud operations program. The ideal candidate will have experience building fraud operations programs, measuring impact, and demonstrating effective communication and prioritization skills.

Sr. Privacy Program Manager

Company: Vonage

Location: USA

Posted Oct 07, 2024

The job posting is for a Senior Privacy Manager to lead Vonage's privacy efforts, ensuring compliance with privacy laws and regulations, developing policies and procedures, and identifying strategic opportunities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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