Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Retail Category Manager

Company: Impossible Foods

Location: USA

Posted Oct 07, 2024

Impossible Foods is looking for a Retail Category Manager to support the development of category insights and growth strategies. The role requires category management and analytical expertise, and will report to the Senior Category Development Manager.

Senior IT Automation & Security Engineer

Company: Teleport

Location: USA

Posted Oct 07, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a modern infrastructure access platform that improves the efficiency of engineering teams and fortifies infrastructure against bad actors or errors. The company is trusted by the world's most innovative companies and has raised $110M in funding.

Senior Backend Engineer - Viaduct

Company: Airbnb

Location: USA

Posted Oct 07, 2024

The Viaduct team is looking for an engineer to join their mission to upgrade the system with a new version, built on a new architecture. The engineer will work on various parts of the system, including the engine, API, observability, and schema modeling.

Data Scientist - Growth

Company: Wealthfront

Location: USA

Posted Oct 07, 2024

The Wealthfront Data Science Team is looking for a Growth Data Scientist to work on acquiring new clients and deepening relationships with existing ones. The role involves designing creative initiatives, analyzing client behavior, and working with cross-functional stakeholders.

Sr Technical Project Manager

Company: Futurhealth

Location: USA

Posted Oct 07, 2024

FuturHealth is seeking an experienced Sr Technical Project Manager to lead innovative healthcare technology projects. The role involves guiding cross-functional teams, collaborating with stakeholders, and ensuring successful project delivery.

Corporate Network Engineer

Company: Stripe

Location: USA

Posted Oct 07, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for a network engineer to design, build, and operate its global corporate offices and support centers.

Senior Software Engineer - Core UI

Company: Lattice

Location: USA

Posted Oct 07, 2024

The job posting is for an Engineering role at Lattice, focusing on building a design system, UI frameworks, and shared experiences. The role requires experience with modern programming languages, frameworks, and design systems, and involves working closely with designers and product managers.

Senior Front End Consultant

Company: Vercel

Location: USA

Posted Oct 07, 2024

Vercel is looking for a Senior Front End Consultant to join their Solutions team. The role involves leading groundbreaking Nextjs projects for high-profile clients, mentoring teams, and shaping the future of frontend development.

Senior Manager - Sales Enablement

Company: 1Password

Location: USA

Posted Oct 07, 2024

The job posting is for a Senior Manager of Sales Enablement at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role involves driving the effectiveness and efficiency of enablement programs, leading a team, and developing and managing data-driven programs. The company offers a range of benefits, including a competitive salary, equity grant, and generous paid time off.

Senior Product Manager - Platform

Company: Twitch

Location: USA

Posted Oct 07, 2024

Twitch is a live streaming service with a focus on community and user experience. The company is looking for a Senior Product Manager to lead the Registration and Authentication experience, ensuring a seamless and secure account creation process. The role requires experience in product management, user authentication, data security, and leadership.

Senior Global Benefits Program Manager

Company: Lattice

Location: USA

Posted Oct 07, 2024

The job posting is for a Senior Benefits Manager to lead the administration and strategic development of global benefits programs. The ideal candidate will have experience in benefits management, strong knowledge of benefits programs and compliance regulations, and excellent communication and problem-solving skills.

Survey Ops Program Manager

Company: Airbnb

Location: USA

Posted Oct 07, 2024

The job posting is for a Survey Ops Program Manager at Airbnb, responsible for building out listening frameworks and requirements for stakeholder teams, survey program management, and digital listening funnels. The role requires strong analytics, survey program operations, and survey platform optimization skills, as well as experience in business and data analysis, project management, and customer advocacy.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages