Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Project Manager

Company: Relocity

Location: USA

Posted Oct 07, 2024

Relocity is a company that is reimagining the global mobility experience. They are seeking a Technical Project Manager to oversee the delivery of new features and enhancements within their SaaS solutions. The role requires strong project management expertise, technical proficiency, and excellent communication skills.

Territory Sales Manager

Company: SPT Labtech

Location: USA

Posted Oct 06, 2024

SPT Labtech is seeking a Territory Sales Manager to join their team. The successful candidate will be responsible for promoting and selling their liquid handling and sample management product lines in the genomics, protein crystallization, and drug discovery markets. The company offers a flexible working environment, competitive compensation package, and comprehensive benefits.

Data Analyst

Company: Empassion.com

Location: USA

Posted Oct 06, 2024

Empassion is a healthcare startup that provides palliative and hospice care for seniors with serious illnesses. The company is looking for a Data Analyst to join their team and work on building a robust analytics platform. The role involves designing and building analytics models, reports, and dashboards to enable and empower Empassion and their customers to better understand their patients.

Director of Revenue Operations

Company: Flex

Location: USA

Posted Oct 07, 2024

Flex is building a finance super app for business owners, reimagining financial workflow and services. The company has grown revenue 25x+ and is on track to achieve profitability. The role is for a Director of Revenue Operations, building and managing processes and data across the customer buying journey.

customer service representative

Company: LEMUS CONSTRUCTION ROOFING AND SIDING

Location: USA

Posted Oct 07, 2024

The job posting is for a Customer Service Representative CSR to work from home with Omni Interactions. The CSR will be the first point of contact for customers and will have responsibilities such as answering phone calls, addressing customer questions, and processing payments or returns.

SaaS Partner Business Development Manager

Company: Xplor

Location: USA

Posted Oct 06, 2024

The job posting is for a SaaS Partner Business Development Manager position at Xplor Technologies. The company is seeking a dynamic and experienced professional to join their team and build relationships with SaaS platforms to integrate and promote their payment solutions. The ideal candidate will have a strong background in business development, a deep understanding of the payments industry, and a proven track record of driving growth through strategic partnerships.

Data Analyst

Company: Recidiviz

Location: USA

Posted Oct 07, 2024

Recidiviz is a company that aims to create safer and healthier communities by improving outcomes for people in the criminal justice system. They are hiring a Data Analyst to join their team, which collaborates across several teams to guide work that targets the drivers of incarceration. The role involves exploring datasets, contextualizing and communicating key findings, and collaborating with various teams to design and execute on targeted roadmaps.

Senior Product Manager - Ads Measurement & Brand Safety

Company: Reddit

Location: USA

Posted Oct 07, 2024

The job description is for a Senior Product Manager position in the Ads Measurement team at Reddit. The role involves leading cross-functional teams, developing cutting-edge solutions, and driving long-term revenue growth. The job requires a strong background in computer science, adtech, and product management, as well as excellent communication and problem-solving skills.

Manager, Product Data Science

Company: Thumbtack

Location: USA

Posted Oct 07, 2024

Thumbtack is a company that is building an app to help homeowners manage their homes. They are seeking a Manager Data Science to lead their data science team and help build out an effective product experience.

Customer Success Manager - High Touch

Company: Apollo.io

Location: USA

Posted Oct 07, 2024

The job description is looking for a High Touch Customer Success Manager to manage a book of business with high potential for expansion and product adoption. The role requires proactive communication, customer education, and risk management, with a focus on driving incremental product line adoption and achieving adoption NRR and activity targets.

Sr. Manager, B2B Marketing, Marketplace

Company: Carsdotcom

Location: USA

Posted Oct 06, 2024

Cars Commerce is a company that values collaboration, integrity, and customer satisfaction. They aim to simplify the car buying and selling process through their technology and platform. The company is committed to its employees' well-being and offers a comprehensive benefits package.

Customer Success Manager

Company: Motion

Location: USA

Posted Oct 06, 2024

MotionProject management system that automates task coordination, allowing companies to focus on work rather than overhead. The system uses data on workload, projects, and resources to make intelligent decisions, and is trusted by thousands of customers.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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