Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Sr. Data Scientist - Product Analytics

Company: Smartsheet

Location: USA

Posted Oct 04, 2024

Smartsheet is a tech company looking for a Senior Data Scientist to drive analytics and make a meaningful impact. The role involves leveraging data analytics and machine learning techniques to inform product development and drive key performance metrics.

Product Marketing Manager, Growth

Company: Figma

Location: USA

Posted Oct 04, 2024

Figma is looking for a fullstack Product Marketing Manager to support its growing portfolio of products. The role involves leading product launches, developing product messaging, managing beta programs, and driving engagement through educational content. The company values growth and encourages applicants to apply even if their experience doesn't perfectly align with the job description.

Federal Account Manager

Company: Immersive Labs

Location: USA

Posted Oct 04, 2024

Immersive Labs is looking for a Federal Account Manager to join their US team and focus on acquiring top accounts across the FederalDoD space. The company has a vision for cybersecurity that puts people at the center and has secured over $180 million in funding.

Licensed Marriage and Family Therapist

Company: LifeStance Health

Location: USA

Posted Oct 04, 2024

LifeStance Health Inc is hiring licensed therapists in Maryland with a sign-on bonus, flexible schedules, and full benefits. The company offers a collegial work environment, full administrative support, and a strong work-life balance.

Attorney

Company: Tempositions, Inc.

Location: USA

Posted Oct 04, 2024

The job posting is seeking contract attorneys with litigation experience to work remotely on a 1-year assignment. The responsibilities include preparing and trying complex cases, providing training, and negotiating settlements.

PV Project Manager

Company: Ergomed

Location: USA

Posted Oct 04, 2024

PrimeVigilance is a pharmacovigilance service provider that prioritizes diversity, equity, and inclusion. They offer training and career development opportunities, a friendly working environment, and the chance to work with colleagues worldwide. The company values quality, integrity, and collaboration, and is looking for candidates who share these values.

Partnerships Officer

Company: Medic

Location: USA

Posted Oct 04, 2024

Medic is a non-profit organization that provides open-source software for health workers in hard-to-reach communities. They are seeking a Partnerships Officer to support their fundraising efforts and grow their philanthropic pipeline.

Lead, People Solutions

Company: Gemini

Location: USA

Posted Oct 04, 2024

Gemini is a global crypto and Web3 platform that offers a wide range of crypto products and services. The company is looking for a Lead People Solutions to provide senior-level support within HR and People Operations.

Senior Fullstack Engineer - UX

Company: Updater

Location: USA

Posted Oct 04, 2024

Updater Inc is seeking a Senior Fullstack Software Engineer with a strong background in UX design to join the Customer Pod team. The role combines expertise in frontend development with an understanding of backend processes to enhance the usability and functionality of Updater's platforms.

Field & Demand Marketing Manager

Company: Ping Identity

Location: USA

Posted Oct 04, 2024

Ping Identity is a company that values digital freedom, respect, and diversity. They provide a flexible and collaborative work environment, and offer competitive benefits and perks. The company is committed to building an inclusive and diverse environment where every individual can bring their unique contributions.

Software Engineer - User Growth

Company: Figma

Location: USA

Posted Oct 04, 2024

Figma is looking for a software engineer to join their team. The role involves owning projects from end-to-end, taking responsibility for the team's impact goals, and mentoring other engineers. The ideal candidate has 4+ years of professional experience, a focus on impact, and strong collaboration skills.

Director - Product Support Operations and Strategy

Company: Figma

Location: USA

Posted Oct 04, 2024

The job description is for a key leader in the Product Support Team at Figma, responsible for fostering an environment for exceptional customer experiences, guiding the team, and leading workforce planning. The ideal candidate is a strong collaborator with experience in strategic problem-solving and customer support.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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