Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Gameplay Designer - PvP Shooter

Company: Demiurge Studios

Location: USA

Posted Oct 02, 2024

Demiurge Studios is seeking a senior Gameplay Designer with shooter experience to join their product incubation team. The role involves building best-in-class second-to-second gameplay experiences, collaborating with a cross-functional team, and solving creative and technical challenges.

Clinical Staffing Recruiter

Company: Trusted

Location: USA

Posted Oct 02, 2024

Trusted Health is a digital labor marketplace and workforce management solution for the healthcare industry. They provide a platform for nurses to find job opportunities and handle benefits, payroll, and compliance. The company has received support from top institutional investors and has a mission to help more people get care.

Senior Product Manager - Total Rewards

Company: Newfront

Location: USA

Posted Oct 02, 2024

Newfront is building a modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company values balanced lives, wellness, and a culture of performance and innovation.

Senior Backend Engineer - AI

Company: Aleph

Location: USA

Posted Oct 02, 2024

Aleph is a financial planning and analysis software company that is redefining the industry. They have a unique approach and are building a platform that centralizes financial data and uses AI to make better decisions. They are hiring software engineers to lead the development of AI features and are looking for candidates with experience in AI, algorithms, and data structures.

Data Engineer

Company: Everstream Analytics

Location: USA

Posted Oct 02, 2024

The job description is for a Data Engineer position at Everstream Analytics, requiring expertise in distributed system design, data warehousing, and ETLOrchestration, with a focus on building and maintaining data infrastructure and pipelines.

Senior Programs and Business Operations Lead

Company: Airbnb

Location: USA

Posted Oct 02, 2024

The job posting is for a Senior Programs and Business Operations Lead at Airbnb, responsible for driving the global expansion of the Guest Services business. The role involves developing and executing innovative strategies, collaborating with cross-functional teams, and leading projects to accelerate global expansion.

Senior Application Security Engineer - MetaMask

Company: Consensys

Location: USA

Posted Oct 02, 2024

MetaMask is a crypto wallet and gateway to the decentralized web, aiming to make web3 accessible to everyone. The company is looking for an Application Security Engineer to join their rapidly growing security team.

Senior Product Marketing Manager

Company: Scribd

Location: USA

Posted Oct 02, 2024

Scribd is a company that aims to spark human curiosity and democratize the exchange of ideas and information. They support a culture of collaboration and empowerment, and are looking for a Product Marketing Manager to join their team.

Head of Postmark

Company: ActiveCampaign

Location: USA

Posted Oct 02, 2024

ActiveCampaign is seeking a senior leader for Postmark, a transactional email product and business unit. The successful candidate will lead the growth of transactional email at ActiveCampaign, drive the vision and strategy for the product, and partner closely with key leaders.

Senior Business Analyst

Company: 3Cloud

Location: USA

Posted Oct 02, 2024

The job posting is for a Senior Business Analyst role at 3Cloud, a company that hires people who are willing to experiment, give feedback, and challenge each other. The role involves working on Azure roadmap offerings, defining business needs, and developing a prioritized backlog. The company offers competitive compensation, flexible work location, and a range of benefits.

Software Engineer III - Electronic Health Records

Company: Nextech

Location: USA

Posted Oct 02, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company offers a range of benefits, including competitive pay, a generous bonus structure, and a comprehensive wellness program. The Software Engineer III role involves designing and developing next-generation software for the Nextech product suite.

Analytical Data Engineer

Company: The Motley Fool

Location: USA

Posted Oct 02, 2024

The Motley Fool is looking for a Freelance Data Engineer to join their team on an independent contract basis. The role requires 45+ years of relevant experience and involves building data pipelines, optimizing data systems, and working closely with stakeholders.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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