Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Sr. Cloud Solutions Architect

Company: Britive

Location: USA

Posted Oct 02, 2024

Britive is a cutting-edge cloud cybersecurity startup that provides a modern approach to securing and operationalizing privileged access to critical infrastructure data and applications. The company is looking for a Sr Cloud Solutions Architect to join its Solutions Engineering Black Belt team, who will be responsible for creating the category with evangelism, new logos and lands, and product and market growth scaling through partners and tech alliances.

Software Engineer III - Security

Company: ExtraHop

Location: USA

Posted Oct 02, 2024

ExtraHop is seeking a Software Engineer 3 | Security to build and operate tools, pipelines, and lab infrastructure to provide security teams with the intelligence they need to confront and stop advanced threats.

Account Executive - National Accounts

Company: Kontakt.io

Location: USA

Posted Oct 02, 2024

Kontaktio offers an advanced care delivery operations platform that leverages intelligent data analysis to provide actionable insights and AI-driven recommendations. The company has experienced exceptional growth, with a team expansion and quadrupled annual recurring revenue. Kontaktio is seeking a skilled National Accounts AE to help accelerate growth in the healthcare sector.

Commercial Director

Company: M Group Services

Location: USA

Posted Oct 02, 2024

The Commercial Director role requires a senior leader with a strong background in commercial leadership, driving revenue growth, and improving profitability. The role involves developing and implementing a comprehensive commercial strategy, supporting sales and client relationships, and leading complex contract negotiations.

Engineering Manager - Care Quality OR Payments Experience

Company: Grow Therapy

Location: USA

Posted Oct 02, 2024

Grow Therapy is hiring two Engineering Managers to lead teams and shape the future of empowering providers to deliver high-quality care and improve client acquisition and retention. The roles offer exciting opportunities for passionate engineering leaders to make an immediate impact on the rapidly scaling engineering team.

Account Executive

Company: Digs

Location: USA

Posted Oct 02, 2024

Digs is an innovative startup looking for a motivated and dedicated Account Executive to join their small dynamic team. The role involves leading the sales cycle, building strong relationships with clients, and working closely with cross-functional teams. The company offers a competitive salary, generous equity, and a range of benefits.

Enterprise Account Executive

Company: Lumos

Location: USA

Posted Oct 02, 2024

The job posting is looking for experienced sales professionals with a strong understanding of B2B SaaS sales, MEDDPICC sales methodology, and experience working with IT Security GRC or similar technical buyers. The company values motivation, vision, and a desire to transform the sales experience. The pay range is $260,000 to $325,000.

Software Engineer - Lifecycle

Company: Vercel

Location: USA

Posted Oct 02, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. The company is looking for a full stack developer to join their lifecycle engineering team. The role involves designing and developing features that enhance the user experience, optimizing conversion and retention rates, and ensuring scalability and reliability of software systems.

Marketing Copywriter

Company: Taskrabbit

Location: USA

Posted Oct 02, 2024

Taskrabbit is looking for a creative and analytical copywriter to concept and write content across various marketing channels. The role requires strong copywriting skills, experience in campaign writing, and ability to adapt to different marketing channels.

Technical Partner Relationship Manager

Company: SmithRx

Location: USA

Posted Oct 02, 2024

SmithRx is a rapidly growing HealthTech company that aims to disrupt the Pharmacy Benefit Management sector by building a next-generation drug acquisition platform. The company values integrity, courage, and teamwork, and is committed to making a positive impact on the US healthcare system.

Software Engineer

Company: Gauntlet

Location: USA

Posted Oct 02, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics, managing market risk and optimizing growth for protocols. They publish cutting-edge research and are dedicated to enhancing the industry's understanding of decentralized systems.

Senior Frontend Engineer - AI

Company: Aleph

Location: USA

Posted Oct 02, 2024

Aleph is a company that is redefining the world of Financial Planning and Analysis. They operate in an established software category with a multibillion TAM, but no clear winner. They are building a platform that centralizes all of a company's financial data and provides a seamless way to bring it into the tools finance teams are already using.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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