Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

HR Coordinator

Company: Aiwyn

Location: USA

Posted Oct 02, 2024

Aiwyn is a software company that provides practice automation solutions to accounting firms. They are seeking a dedicated contract HR Coordinator to enhance their onboarding and offboarding processes.

Marketing Copywriter

Company: Taskrabbit

Location: USA

Posted Oct 02, 2024

Taskrabbit is looking for a creative and analytical copywriter to concept and write across all marketing channels, including brand TV, OOH campaigns, email campaigns, and more. The ideal candidate has 3+ years of experience in conceptual copywriting and campaign writing, strong copywriting skills, and experience in digital marketing.

Technical Support Engineer

Company: Neon

Location: USA

Posted Oct 02, 2024

The company Neon is looking for a technical support engineer to join their team. The role involves providing first-line support, troubleshooting technical problems, and ensuring a positive user experience. The company is a well-funded startup with a distributed team and a focus on open-source principles.

Senior Accounting Manager

Company: Labelbox

Location: USA

Posted Oct 02, 2024

The role is an exciting opportunity to join the Accounting team at Labelbox, requiring a high-energy, hands-on individual with experience in SaaS-based businesses, US GAAP accounting practices, and proficiency in Google Sheets, Microsoft Word, and Excel.

Sr. Director, Partner Account Manager

Company: Coupa

Location: USA

Posted Oct 02, 2024

Coupa is a leading AI-driven platform that helps companies operate smarter and grow faster. The company is looking for a sales professional with experience in global alliances and partner sales to join their team.

Enterprise Account Executive

Company: Vercel

Location: USA

Posted Oct 02, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. The company is looking for a sales team member to help drive revenue growth and evangelize their platform to customers. The role requires a top performer with experience in Enterprise SaaS sales and a strong technical understanding of web technologies.

Lead Technical Writer

Company: Dagsterlabs

Location: USA

Posted Oct 02, 2024

Dagster is seeking an experienced Lead Technical Writer to join their Community Engineering team. The role involves creating, maintaining, and improving technical documentation using a docs-as-code approach with Docusaurus. The company values respectful, clear, and complete communication and is committed to building an inclusive team and open-source community.

Principal Product Manager - Integrations

Company: Apollo.io

Location: USA

Posted Oct 02, 2024

The role of Principal Product Manager Integrations at Apolloio involves leading the development of integrations platform, defining vision and roadmap, and collaborating with cross-functional teams to deliver seamless scalable integrations.

Senior Cloud DevOps Engineer

Company: Sayari

Location: USA

Posted Oct 02, 2024

The job posting is seeking a Senior Cloud DevOps Engineer to design, implement, and maintain cloud infrastructure. The role involves driving automation, ensuring scalability, security, and continuous integration. The ideal candidate should have experience with GCP, AWS, and Kubernetes, as well as excellent problem-solving and collaboration skills.

Lead Data Scientist (Senior Staff)

Company: Apollo

Location: USA

Posted Oct 02, 2024

Apollo is a technology company that supports large GraphQL platforms and aims to empower software teams to build amazing user experiences. They are looking for a Lead Data Scientist to partner with their Product, Finance, Growth, and Go-to-Market teams to drive high-impact decisions.

Senior Geospatial Machine Learning Engineer

Company: Overstory

Location: USA

Posted Oct 02, 2024

Overstory is a remote-first company working to solve the climate crisis by providing real-time intelligence about the planet's vegetation. They are looking for a Senior Geospatial MLE to join their Vegetation Modeling team.

Senior Program Manager

Company: Institute for Strategic Dialogue (ISD)

Location: USA

Posted Oct 02, 2024

The Institute for Strategic Dialogue (ISD) is a non-profit organization dedicated to safeguarding democracy and reversing the rising tide of hate, extremism, and disinformation in the United States. They are seeking a Senior Program Manager to lead a Department of Justice-funded project to enhance community-based prevention of responses to and reporting of hate crimes and incidents.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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