Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Engineering Manager

Company: ReifyHealth

Location: USA

Posted Sep 30, 2024

OneStudyTeam is a company that specializes in speeding up clinical trials and improving patient outcomes. They offer a cloud-based platform that enables research sites, sponsors, and stakeholders to work together more effectively. The company is trusted by large biopharmaceutical companies and is available in over 100 countries.

Technical Support Developer - Databases

Company: Airbyte

Location: USA

Posted Sep 30, 2024

The job posting is for a Layer 3 Support Engineer Databases position, requiring experience in data engineering, software engineering, and working with databases. The role involves providing technical assistance, debugging, and resolving complex technical issues. The job offers a competitive salary and equity package, and is a remote opportunity in the USA.

Customer Support Specialist

Company: Immersive Labs

Location: USA

Posted Sep 30, 2024

Immersive Labs is a cybersecurity company that provides a SaaS platform for continuous assessment and improvement of cyber capabilities. They are looking for a Customer Support Analyst to join their team, with a focus on providing best-in-class customer service and helping organizations optimize their cyber workforce.

Social Media Specialist

Company: Taskrabbit

Location: USA

Posted Sep 30, 2024

The job posting is for a Social Media Specialist role at Taskrabbit, responsible for building the brand's personality across social media, managing content strategy, and working with key stakeholders. The ideal candidate is creative, strategic, and passionate about social media.

Support Shift Lead

Company: Cleo

Location: USA

Posted Sep 30, 2024

Cleo is a cloud integration technology company that provides solutions for business outcomes. The Shift Lead role is responsible for leading a support team and providing world-class product support to customers.

Head of IT Security

Company: Creatio

Location: USA

Posted Sep 30, 2024

The job posting is looking for an experienced Head of IT Security with a background in IT product development to manage and oversee all information security matters within the company. The responsibilities include developing and implementing a thorough information security strategy, providing strategic direction and leadership for the Information Security team, and ensuring ongoing compliance with relevant regulations and standards.

Commercial Counsel

Company: Modern Health

Location: USA

Posted Sep 30, 2024

The role is for an attorney to work on a wide range of transactional work, including agreements with customers, service partners, and vendors. The position involves leading negotiations, drafting commercial agreements, and providing legal guidance to various teams. The company offers a range of benefits, including flexible work arrangements, professional development opportunities, and wellness programs.

Sr DevOps Engineer III

Company: Aya Healthcare

Location: USA

Posted Sep 30, 2024

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, offering a range of benefits and opportunities for employees. The company is looking for a Sr DevOps Engineer to join their team, with a focus on designing and building scalable and secure infrastructure patterns and platform integrations.

Senior Solutions Engineer

Company: Coder

Location: USA

Posted Sep 30, 2024

Coder is looking for a Senior Solutions Engineer to partner with enterprise account managers, customer success, and product teams to build an ecosystem of technology partners. The role involves winning the hearts and minds of technical champions, crafting MVPs of integrated solutions, and delivering compelling demonstrations of Coder's capabilities.

Practitioner Campaign Associate

Company: American Specialty Health Incorporated

Location: USA

Posted Sep 30, 2024

American Specialty Health Incorporated is seeking a dynamic and engaging Practitioner Campaign Associate to join their team. The role involves supporting the practitioner recruitment team with prelaunch and execute campaigns, making outbound telephone calls, and conducting data research.

Social Media Specialist

Company: Taskrabbit

Location: USA

Posted Sep 30, 2024

The job posting is for a Social Media Specialist role at Taskrabbit, responsible for building the brand's personality across social media, managing content strategy, and working with key stakeholders. The ideal candidate is creative, strategic, and passionate about social media.

Content Writer

Company: Compose.ly

Location: USA

Posted Sep 30, 2024

The job posting is seeking a part-time Content Writer to join a client's team for a six-month contract. The writer will focus on creating high-quality content, including white papers, blog posts, emails, and social media copy. The role requires a writer with a clear factual writing style, capable of maintaining a tone centered on trust and safety.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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