Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Managing Counsel, Commercial Contracts

Company: AlphaSense

Location: USA

Posted Sep 30, 2024

AlphaSense is a company that provides market intelligence and search built on proven AI, with a universe of public and private content. They are looking for a Managing Counsel of Commercial Contracts to join their legal team, with a focus on drafting, reviewing, and negotiating commercial contracts.

Executive Assistant to the CEO

Company: Cobalt

Location: USA

Posted Sep 30, 2024

Cobalt is a growing tech company that is looking for an exceptional executive assistant to support their CEO. The role involves providing administrative support, managing the CEO's schedule, and coordinating events. The company offers a competitive compensation package, comprehensive benefits, and opportunities for professional development.

Licensed Insurance Agent

Company: Concentrix

Location: USA

Posted Sep 30, 2024

The job posting is for a Licensed Insurance Agent position at Concentrix, a global organization that values diversity, inclusivity, and customer experience. The role involves working from home, providing customer service, and resolving routine problems. The company offers a range of benefits, including paid training, performance-based incentives, and a comprehensive employee assistance program.

Senior Solutions Engineer

Company: Grafana Labs

Location: USA

Posted Sep 30, 2024

The Solutions Engineering team enables Grafana Labs' growth by educating customers and sharing technical expertise. A Solutions Engineer is responsible for technical engagement, product presentations, and communication with customers and internal teams.

Account Executive, Vendor Enrollment

Company: Restaurant365

Location: USA

Posted Sep 30, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a Vendor Enrollment Sales Representative to drive the adoption of their virtual card solutions among vendors and merchants.

OKTA Lead Security Engineer

Company: Solventum

Location: USA

Posted Sep 30, 2024

The job description is for a Lead Security Engineer position at Solventum, a new company that enables better, smarter, and safer healthcare. The role involves designing, supporting, and upgrading enterprise Identity and Access Management technologies. The company offers competitive pay, benefits, and programs to support employees' wellbeing.

Project Manager – Consumer SaaS Applications

Company: Bullpen Talent

Location: USA

Posted Sep 30, 2024

The job posting is looking for an experienced Project Manager with 10-15 years of experience to lead complex tech projects in a fast-paced startup environment. The ideal candidate will have a deep understanding of SaaS applications, Agile methodologies, and experience in driving cross-functional teams towards successful product launches.

Staff People Partner

Company: Databricks

Location: USA

Posted Sep 30, 2024

The job description is for a Field Engineering team role, requiring a strategic thought partner and consultant to work on organizational planning, performance management, and talent strategy. The role involves partnering with leadership, facilitating people programs, and driving change management.

Observability Architect

Company: Grafana Labs

Location: USA

Posted Sep 30, 2024

The job posting is for an Observability Architect role at Grafana, requiring a deep understanding of technology, excellent problem-solving skills, and ability to communicate effectively with technical and non-technical stakeholders. The role involves managing technical relationships, providing strategic consulting, and ensuring the successful implementation and optimization of Grafana's products.

Psychiatric Nurse Practitioner

Company: Thriveworks

Location: USA

Posted Sep 30, 2024

Thriveworks is a clinician-founded national private practice group seeking Psychiatric Mental Health Nurse Practitioners. The company offers a fully remote position with a competitive salary, benefits, and opportunities for professional development.

Senior Machine Learning Engineer - Ads Retrieval

Company: Reddit

Location: USA

Posted Sep 30, 2024

The job posting is for a senior machine learning engineer position in the ads retrieval team at Reddit. The team's mission is to build end-to-end ML solutions to deliver the right ad to the right user. The job responsibilities include building ads retrieval and early ranking systems, researching and implementing new model architectures, and collaborating with multiple stakeholders.

Technical Customer Service Advisor

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Sep 30, 2024

The job posting is for a Technical Customer Service Advisor role that allows work from home. The job requires customer service experience, strong computer knowledge, and excellent communication skills. The company offers a competitive salary, health benefits, and accelerated career opportunities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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