Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Associate DevOps Engineer

Company: Dispel

Location: USA

Posted Sep 29, 2024

Dispel is a cybersecurity company seeking an Associate DevOps Engineer to join their team. The company provides Zero Trust Access solutions to industrial control systems and is headquartered in New York. The job offers a competitive salary, performance bonus, and comprehensive benefits.

Product Manager - Data Products

Company: Stripe

Location: USA

Posted Sep 29, 2024

Stripe is hiring a product manager to define their Custom Data product line, which enables users to model, ingest, and use data on Stripe. The role requires 12+ years of Product Management experience, a Computer Science background, and experience building data platforms.

Senior Technical Program Manager

Company: Earnest

Location: USA

Posted Sep 29, 2024

Earnest is a company that aims to make higher education accessible and affordable for everyone. They provide financial support and tools to help students manage their debt and achieve their goals. The company values its employees and offers a range of benefits and perks. The Senior Technical Program Manager role is responsible for creating program plans, tracking program status, and collaborating with stakeholders.

Technical Editor

Company: Fors Marsh

Location: USA

Posted Sep 29, 2024

Fors Marsh is a company that takes on issues that matter, committed to balancing purpose, people, planet, and profit. They are seeking a technical editor to edit client deliverables and internal documents, offering a competitive salary and unique benefits.

Government Client Engagement Manager

Company: NielsenIQ

Location: USA

Posted Sep 29, 2024

The job description is for a Client Engagement Manager in the Government vertical of Nielsen IQ. The role involves supporting the team in building and maintaining client relationships, providing day-to-day ownership for service delivery, and showcasing Nielsen IQ's value proposition. The job requires strong organizational skills, excellent communication skills, and the ability to work independently.

Engineering Manager, Distributed Caching

Company: Reddit

Location: USA

Posted Sep 29, 2024

Reddit is a community of communities, and the Storage Infrastructure team is looking for an Engineering Manager to lead the Caching Systems team. The team is expanding rapidly to meet the business need of revamping the caching systems to achieve cost savings.

Technical Writer

Company: EnergyHub

Location: USA

Posted Sep 29, 2024

EnergyHub is a growing enterprise software company that empowers utilities and their customers to create a clean distributed energy future. They are looking for an experienced Technical Writer to help solve internal and external gaps in knowledge and increase the overall understanding of their product.

Manager, Analytics & Insights

Company: Talkiatry

Location: USA

Posted Sep 29, 2024

Talkiatry is seeking a Manager of Analytics and Insights to aid in the development of their Clinical Analytics program. The role involves building on existing data infrastructure, developing business intelligence, and providing actionable insights to support operational performance and clinical quality.

Senior .NET Developer with Power Platform and Dataverse Expertise

Company: PracticePro 365

Location: USA

Posted Sep 29, 2024

The job posting is for a Senior.NET Developer position, requiring expertise in C, software architecture, and the Microsoft Power Platform. The role involves optimizing code, collaborating with engineers, and ensuring adherence to best practices.

Senior Software Engineer - Personalization and Contextualization Infrastructure

Company: Airbnb

Location: USA

Posted Sep 29, 2024

Airbnb is a mission-driven company that aims to create a world where anyone can belong anywhere. The company is looking for a search infrastructure engineer to improve the search experience and advance its mission.

Global Compensation Analyst

Company: JumpCloud

Location: USA

Posted Sep 29, 2024

JumpCloud is a company that offers a unified open directory platform for managing identities, devices, and access. The company is looking for a data analyst to support its global compensation programs, including evaluating new roles, supporting annual and mid-year merit programs, and analyzing data to present insights to the business.

Golang Senior Cloud Architect

Company: Trek10

Location: USA

Posted Sep 29, 2024

Trek10 is a cloud computing company that builds and manages scalable cloud architectures using AWS technologies. They are a Premier Tier AWS Consulting Partner with expertise in designing and building serverless, cloud-native, and IoT systems. The company is looking for a Senior Golang Cloud Architect to lead client engagements and design scalable next-generation cloud architectures.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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