Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Software Engineer - Partnerships

Company: Rula

Location: USA

Posted Sep 26, 2024

The text describes the importance of mental health, the company's mission to make mental healthcare work for everyone, and the benefits of working for the company. It highlights the company's commitment to diversity, equity, and inclusion, and the importance of employee wellbeing.

Director, Implementation

Company: Ontic

Location: USA

Posted Sep 26, 2024

Ontic is a software company that provides solutions for corporate and government security professionals. The company is looking for a seasoned leader to oversee client onboarding and deployment. The ideal candidate will have experience in managing implementation teams, developing scalable processes, and driving client success in a SaaS environment.

Software Support Consultant

Company: Neptune Software AS

Location: USA

Posted Sep 26, 2024

Neptune Software is looking for a Software Support Consultant to support customers and partners in their journey with the Neptune DX Platform. The role involves resolving technical issues, creating knowledge base articles, and staying updated on the current knowledge base.

Clinical Psychologist

Company: LifeStance Health

Location: USA

Posted Sep 26, 2024

The company is actively looking to hire talented Psychologists in the La Mesa area, offering competitive compensation, flexible work schedules, and a full benefits package. They are seeking fully licensed and credentialed Psychologists with experience in caring for adult and adolescent populations.

Staff Technical Program Manager - Platform

Company: Invisible Technologies

Location: USA

Posted Sep 26, 2024

Invisible is a technology-enabled service company that provides solutions to complex business problems. They have experienced exponential growth and are looking for a Staff Technical Program Manager to lead complex programs and projects.

Quality Assurance and Safety Specialist

Company: Gouspack

Location: USA

Posted Sep 26, 2024

USPack is a leading logistics provider that focuses on helping businesses win in the delivery economy. They prioritize their employees' growth and development, offering benefits and a culture of inclusivity. The company is driven by integrity, passion for service, collaboration, accountability, and innovation.

Product Owner

Company: Parkar Digital

Location: USA

Posted Sep 26, 2024

The job posting is seeking a highly skilled Product Owner with expertise in eCommerce domain to manage the end-to-end product lifecycle and ensure successful execution of the eCommerce roadmap. The ideal candidate will have strong communication and stakeholder management skills.

Commercial Counsel

Company: Weights & Biases

Location: USA

Posted Sep 26, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a Commercial Counsel to support their growth and expansion. The role involves reviewing and negotiating commercial agreements, developing legal enablement materials, and implementing policies and processes to manage legal and business risk.

Manager - Enterprise Applications (Salesforce)

Company: GitLab

Location: USA

Posted Sep 26, 2024

The role of Manager of Enterprise Applications at GitLab involves leading a team of IT professionals to deliver high-value IT applications, leveraging skills and experience to meet corporate objectives, and driving strategic and tactical IT application ownership.

Insurance Product Designer

Company: Cover Genius

Location: USA

Posted Sep 26, 2024

Cover Genius is a Series E insurtech company that protects global customers of digital companies. They have a diverse team and offer flexible work arrangements, employee stock options, and social initiatives. The company is looking for an Insurance Product Designer to lead customer-centric product designs.

Platform Support & Training Lead

Company: EverService

Location: USA

Posted Sep 26, 2024

EverService Holdings LLC is a global provider of technology-enabled business solutions. The company is looking for a Support and Training Lead to oversee support-related activities and develop training and documentation processes.

Cloud Operations Engineer I

Company: Jamf

Location: USA

Posted Sep 26, 2024

Jamf is a company that values its employees, customers, and communities. They offer remote and hybrid work options, a 90% employee retention rate, and a commitment to creating an inclusive and supportive work environment. Jamf is a leader in Apple device management and has received numerous awards and recognition for its workplace culture.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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