Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Account Executive

Company: Twonice

Location: USA

Posted Sep 26, 2024

The job posting is for a Remote Account Executive to sell ERP software solutions and consulting services. The role requires experience in ERP sales, account management, and closing complex sales cycles. The company offers a competitive salary, benefits, and unlimited PTO.

Vice President, Business Development

Company: GXO Logistics

Location: USA

Posted Sep 26, 2024

GXO Logistics is a leading provider of cutting-edge supply chain solutions, seeking talented individuals to deliver exceptional service. The company offers competitive compensation, benefits, and opportunities for growth and development.

Software Engineering Director (Web)

Company: OfferFit

Location: USA

Posted Sep 27, 2024

OfferFit is seeking a Software Engineering Director to lead the development of a highly scalable SaaS platform for reinforcement learning. The ideal candidate will have experience with JavaScript, TypeScript, and Vue.js, and will be responsible for managing a team of engineers, mentoring team members, and improving developer experience.

Customer Success Manager

Company: Wisedocs AI

Location: USA

Posted Sep 26, 2024

Wisedocs is a company that uses AI to help insurance, legal, and medical companies understand medical documents quickly. They are looking for a customer success manager to work with their small to medium-sized business customers, ensuring their success on the Wisedocs platform.

Sr. Director, Product Policy - Trust & Safety

Company: Pinterest

Location: USA

Posted Sep 27, 2024

Pinterest is looking for a Senior Director of Product Policy to lead a global team in developing platform policies for a safe and inclusive space. The role requires experience in policy development, critical thinking, and communication skills.

Recruitment Sourcing Specialist

Company: Aya Healthcare

Location: USA

Posted Sep 27, 2024

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, offering a range of benefits and opportunities for career growth. The company is looking for a Recruitment Sourcing Specialist to support its Locum Tenens Division, with a focus on providing exceptional customer service and facilitating the submission process.

Staff DevOps Engineer

Company: A Place for Mom

Location: USA

Posted Sep 27, 2024

A Place for Mom is a leading online resource connecting families with expert advisors for senior care solutions. The company is seeking a Staff DevOps Engineer to join their team.

Product Manager

Company: MVP Health Care

Location: USA

Posted Sep 26, 2024

MVP Health Care is looking for a Product Manager Virtual Care to join their team. The role involves collaborating with Agile Product Management leadership, user experience, vendor partners, and development teams to develop and manage product roadmaps. The ideal candidate has a degree in technology, design, business, or a related field, and experience in software product management, preferably in the healthcare industry.

Senior Customer Success Manager

Company: Datavant

Location: USA

Posted Sep 26, 2024

Datavant is a data logistics company that enables organizations to move and connect data securely. They are seeking a Client Success Manager to work closely with customers and help them get the most out of their platform. The company is committed to building a diverse team and offers competitive compensation and a high-growth culture.

Legal Operations Program Manager

Company: Vercel

Location: USA

Posted Sep 27, 2024

Vercel is looking for a Legal Operations Program Manager to join their team. The role involves managing legal technology, developing contract management programs, and improving business efficiency. The company offers a great compensation package, inclusive healthcare, and flexible time off.

Salesforce Solutions Engineer

Company: Finalsite

Location: USA

Posted Sep 27, 2024

Finalsite is a company that provides website communications, enrollment, and marketing platform for schools and school districts. They have a hybrid role for a Salesforce Solutions Engineer that requires a strong understanding of Salesforce administration and development.

Senior Executive Assistant

Company: Vera Therapeutics

Location: USA

Posted Sep 27, 2024

Vera Therapeutics is a biotechnology company focused on developing treatments for serious immunological diseases. The company is seeking a Senior Executive Assistant to provide strategic support to the Chief Medical Officer and other executives.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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