Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Full Stack Developer

Company: 1Password

Location: USA

Posted Sep 26, 2024

1Password is a company that provides a password manager and other security tools. They are looking for a Senior Developer to join their development team to work on building better identity and access management capabilities for their business customers. The job requires experience with full-stack development, a passion for software development best practices, and a strong ability to communicate and collaborate with teams.

Senior Strategic Finance Associate

Company: Consensys

Location: USA

Posted Sep 26, 2024

The job posting is for a Strategic Finance Associate at Consensys, a company that aims to make Web3 universally easy to use, access, and build on. The role involves financial modeling, planning, and analysis, and requires a strong understanding of blockchain technology and cryptocurrency.

Technical Architect

Company: Webflow

Location: USA

Posted Sep 26, 2024

Webflow is looking for a Technical Architect to help customers build, launch, and grow with their platform. The role involves providing technical guidance, best practices, and solutions to customers, and collaborating with cross-functional team members to uncover and unblock opportunities.

Product Manager - New Products

Company: Stripe

Location: USA

Posted Sep 26, 2024

The job posting is for a Product Manager at Stripe's New Products team, responsible for identifying and developing new product opportunities. The role requires 8+ years of product management experience, strong analytical and communication skills, and an entrepreneurial mindset.

Senior Solutions Engineer

Company: Webflow

Location: USA

Posted Sep 26, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. They are looking for a Senior Solutions Engineer to inspire customers and help them understand the art of what's possible with the Webflow platform.

Senior Corporate Counsel

Company: Recharge

Location: USA

Posted Sep 26, 2024

The job posting is looking for an experienced Senior Corporate Counsel to join Recharges legal team. The role involves providing strategic legal counsel, managing corporate governance, and quarterbacking capital raising and strategic transactions.

Senior Manager - Technical Program Management (Guest & Host Tech)

Company: Airbnb

Location: USA

Posted Sep 26, 2024

The job description is for a Technical Program Manager role at Airbnb, responsible for building a high-performance culture, developing a team of TPMs, and driving process improvements. The role requires 13+ years of experience in technical program management, leadership, and collaboration.

Senior Financial Analyst

Company: Teleport

Location: USA

Posted Sep 26, 2024

Teleport is a trusted infrastructure access management platform used by innovative companies like Elastic, Snowflake, DoorDash, and NASDAQ. It simplifies security and compliance, improves productivity, and reduces operational overhead. The company recently raised $110M at a $1.1B valuation. They are seeking a Senior Financial Analyst to join their fast-growing team, focusing on financial processes, variance analysis, headcount reconciliations, and financial modeling. The ideal candidate should be autonomous, security-minded, business-savvy, and the best in their field. The role involves conducting budget vs. actual variance analysis, maintaining financial planning models, and collaborating with department heads.

Senior Engineering Manager - Open World RPG

Company: Demiurge Studios

Location: USA

Posted Sep 26, 2024

Demiurge Studios is seeking a Senior Engineering Manager to lead their team in developing an open-world RPG. The ideal candidate has experience in engineering management, software development, and hiring. The company offers a collaborative culture, flexible work environment, and various benefits.

GTM Solutions Director - Corporate

Company: Pax8

Location: USA

Posted Sep 26, 2024

The GTM Solutions Director develops the growth of vendor revenue by driving technical intensity focused solutions and promotes sales enablement across the organization. They establish and implement sales plays and product marketing efforts with a technical lens.

Senior Technical Artist

Company: Demiurge Studios

Location: USA

Posted Sep 26, 2024

Demiurge is a game development studio looking for a Senior Technical Artist with Unreal 5 experience. The studio offers a collaborative culture, flexible work environment, and various benefits.

VP, Software Engineering - Core

Company: Dropbox

Location: USA

Posted Sep 26, 2024

The role description is for a VP of Engineering at Dropbox, responsible for leading the engineering team and shaping the company's engineering direction. The role requires 12+ years of engineering experience, strong technical craft, and ability to balance business delivery with engineering quality.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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