Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Data Engineer

Company: Kraken

Location: USA

Posted Sep 26, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Learning & Development Manager

Company: Teleport

Location: USA

Posted Sep 26, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform for infrastructure access and identity-native access management. The company is trusted by the world's most innovative companies and has raised $110M in funding.

Customer Support Advocate

Company: brightwheel

Location: USA

Posted Sep 26, 2024

brightwheel is seeking a Customer Support Advocate to support their growing community of directors, teachers, and parents. The ideal candidate has experience in customer service, is passionate about educating customers about the brightwheel product, and can empathize with the daily experience of a teacher or parent.

Account Executive - Named Enterprise

Company: Plaid

Location: USA

Posted Sep 26, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences for developers to create their own financial products. The company is dedicated to making financial technology more accessible and equitable, and is seeking a sales representative to help achieve this vision.

Corporate Account Executive

Company: Webflow

Location: USA

Posted Sep 26, 2024

Webflow is looking for a Corporate Account Executive to help grow their presence upmarket and build relationships with customers. The role involves meeting with potential customers, building a sales pipeline, and negotiating contracts. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Senior Software Engineer - Structure

Company: Webflow

Location: USA

Posted Sep 26, 2024

Webflow is a leading visual development platform that enables people to build websites visually, without writing code. They are looking for a Senior Fullstack Engineer to join their Structure group to build new Element and Component capabilities and support their fullstack internal renderer frameworks.

Head of Revenue Operations

Company: Veho

Location: USA

Posted Sep 26, 2024

Veho is a growth company that is looking for a Head of Revenue Strategy and Operations to lead the team. The role involves driving day-to-day operations, optimizing workflows, and providing data-driven insights to inform the company's strategy.

Senior Director - Global Demand Generation & Growth

Company: Deputy

Location: USA

Posted Sep 26, 2024

Deputy is a global SaaS workforce management company that empowers businesses to build thriving workplaces. They are looking for a Senior Director of Demand Generation to set the growth strategy and oversee the execution of lead generation programs.

IT -Technical Manager, Infrastructure

Company: Nisum

Location: USA

Posted Sep 26, 2024

Nisum is a leading digital commerce firm with a customer-centric approach, providing services such as digital strategy, transformation insights, and custom software development. They have a strong presence in multiple countries and are a preferred advisor to leading Fortune 500 brands.

Enterprise Account Executive - Life Sciences

Company: Axiom

Location: USA

Posted Sep 26, 2024

Axiom is a company that connects growing midmarket and Fortune 500 companies with experienced specialized legal talent. They pride themselves on their work smarter approach, connecting clients with top lawyers who want to work on challenging legal matters. The company is looking to hire salespeople to fuel their continued growth and is offering a competitive salary range of $90,000 to $102,500.

Lead Developer - HyreCar

Company: Getaround

Location: USA

Posted Sep 26, 2024

The job posting is for a Lead Developer position at HyreCar, a dynamic carsharing marketplace. The role involves leading the engineering team, providing technical expertise, and fostering a collaborative environment. The company offers a remote-first work environment, competitive salary, and various benefits.

Senior Solutions Architect

Company: Answerrocket

Location: USA

Posted Sep 26, 2024

AnswerRocket is seeking a Senior Solutions Architect to join their dynamic product team. The role involves designing and building scalable solutions for enterprise businesses using GenAI, collaborating with cross-functional teams, and mentoring team members. The company values collaboration, transparency, and inclusivity, and offers competitive compensation, ownership opportunities, and a remote-first culture.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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