Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Product Designer

Company: Cypris

Location: USA

Posted Sep 23, 2024

Cypris is an AI-powered research tool that centralizes data sources for global innovation. They are seeking a UX Designer to work on projects on a freelance basis.

Payroll Specialist

Company: Limble

Location: USA

Posted Sep 23, 2024

The job posting is for a Payroll Specialist role at Limble, a company that empowers unsung heroes and revolutionizes maintenance operations. The role involves managing US and Canada payroll operations, ensuring accuracy and compliance, and collaborating with the VP of Finance. The company offers a range of benefits, including flexible PTO, paid holidays, and stock options.

Director of Procurement

Company: Renaissance

Location: USA

Posted Sep 23, 2024

Renaissance is a global leader in preK-12 education technology, seeking a Director of Procurement to lead the Purchasing and Sourcing department. The successful candidate will drive positive impact, manage spend, and develop procurement strategies.

Senior Machine Learning Engineer

Company: Workiva

Location: USA

Posted Sep 23, 2024

The Senior Machine Learning Engineer is responsible for delivering innovative machine learning solutions across Workiva. The role involves designing systems, developing APIs, and mentoring team members. The job requires proficiency in Python, GO, Java, and experience with model deployment, data pipelines, and infrastructure.

Infrastructure Engineer

Company: SpecterOps

Location: USA

Posted Sep 23, 2024

SpecterOps is hiring an experienced Infrastructure Engineer to support the BloodHound Enterprise team. The job offers a competitive salary range, remote work, and a range of benefits.

Sales Enablement Program Manager

Company: Renaissance

Location: USA

Posted Sep 23, 2024

Renaissance is a global leader in preK-12 education technology, seeking a Sales Enablement Program Manager to provide learning content and resources to maximize growth and motivate success.

Senior Security Engineer II

Company: Signifyd

Location: USA

Posted Sep 23, 2024

The Security Engineer role at Signifyd involves assisting cybersecurity operations, vulnerability management, and working with other security teams to identify threats and vulnerabilities. The role requires experience in programming languages, professional certifications, and cloud technologies. The company offers various benefits, including discretionary time off, 401K match, and stock options.

Senior Director Sales Operations and Strategic Analysis

Company: Nutrafol

Location: USA

Posted Sep 23, 2024

The job posting is seeking an experienced Senior Director of Sales Operations to oversee the strategic development and execution of incentive compensation plans. The ideal candidate will have experience in maximizing field efficiency, developing highly motivating IC plans, and managing direct reports.

Senior Data Analyst - Health

Company: Gradient AI

Location: USA

Posted Sep 23, 2024

Gradient AI is a leading provider of AI solutions for the insurance industry. The company has experienced strong growth and recently raised $56 million in funding. The Senior Data Analyst role is responsible for creating reports and presentations to support client executives.

DX Engineer - Next.js

Company: Vercel

Location: USA

Posted Sep 23, 2024

Vercel is hiring a Developer Experience DX Engineer to maintain and enhance the Nextjs documentation site. The role requires experience with Nextjs, writing, and teaching. The company offers inclusive benefits, flexible work arrangements, and a competitive salary range.

Technical Product Manager

Company: Equipmentsharecom

Location: USA

Posted Sep 23, 2024

EquipmentShare is hiring a Technical Product Manager to lead their permissions and identity management strategy. The role requires experience in product management and technology, and offers competitive compensation and benefits.

Director, Project Management

Company: Precisionmedicinegroup

Location: USA

Posted Sep 23, 2024

QuartzBio is looking for a Director of Project Management to oversee the planning and execution of projects for the implementation of their Software as a Service (SaaS) solutions. The role involves leading a team of project managers, developing and implementing project management methodologies, and collaborating with senior leadership to align project goals with business objectives.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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