Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Database Architect

Company: Jenzabar

Location: USA

Posted Sep 23, 2024

The job posting is for a Database Administrator position that involves creating and maintaining databases, working with development teams, and troubleshooting issues. The ideal candidate should have a strong understanding of SQL and database administration, as well as excellent communication and organizational skills.

Senior Software Engineer

Company: Veho

Location: USA

Posted Sep 22, 2024

Veho is a company that is revolutionizing the post-purchase experience by building a new logistics infrastructure and creating opportunities for brands to engage with customers. The company is looking for a Senior Software Engineer to develop software to support its consumer experience.

Product Support Specialist

Company: Thoropass

Location: USA

Posted Sep 23, 2024

Thoropass is a rapidly expanding company that provides compliance automation platform and expert services to help businesses get and stay compliant. They are looking for a support specialist to join their team remotely, who will provide enterprise-level assistance to their compliance experts and customers.

Senior Director, Security & Compliance

Company: PepperJam

Location: USA

Posted Sep 23, 2024

The text describes the company Partnerize, its values, and job opportunities. It highlights the company's commitment to diversity and inclusion, employee benefits, and its focus on cybersecurity and compliance.

Back-End Engineer

Company: Collaboration.Ai

Location: USA

Posted Sep 23, 2024

CollaborationAi is a software company looking for a talented BackEnd Engineer to join their team. The ideal candidate has strong expertise in developing scalable applications using cloud infrastructure, preferably AWS. The company values innovative thinking and is committed to making a positive impact through their products.

Senior Paid Search Manager

Company: Achieve

Location: USA

Posted Sep 23, 2024

Achieve is a leading digital personal finance company that helps everyday people move from struggling to thriving by providing innovative personalized financial solutions. The company is looking for a Senior Paid Search Manager to drive its mission forward and impact the lives of everyday people.

Technical Account Manager - Partnerships

Company: Plaid

Location: USA

Posted Sep 22, 2024

Plaid is a company that aims to empower people to take control of their finances by providing tools and experiences for developers to create their own products. The company is looking for a Technical Account Manager to work with its most strategic partners and help them achieve their goals.

Senior Solutions Architect (Post Sales)

Company: Deputy

Location: USA

Posted Sep 23, 2024

The PostSales Solutions Architect role is to work with the Delivery Services organization to ensure delivering solutions to customers within functional and technical constraints. The role involves analyzing business requirements, solving complex system and technological problems, and collaborating with the Project Management team.

Account Manager

Company: Newfront

Location: USA

Posted Sep 22, 2024

Newfront is building the modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company values balanced lives, wellness, and professional development, and is committed to defining the future of the insurance industry.

Technical Account Manager - Enterprise

Company: Plaid

Location: USA

Posted Sep 22, 2024

Plaid is a company that aims to empower people to take control of their finances by providing tools and experiences for developers to create their own products. The company is looking for a Technical Account Manager to work with their largest and most strategic customers in the Enterprise segment.

Senior Commissions Accountant

Company: Teleport

Location: USA

Posted Sep 22, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a modern infrastructure access platform that improves the efficiency of engineering teams and fortifies infrastructure against bad actors or errors. They are looking for a Senior Commissions Accountant to join their Finance team.

Front-End Engineer

Company: Collaboration.Ai

Location: USA

Posted Sep 23, 2024

CollaborationAi is a software company looking for a FrontEnd Engineer to join their team. The ideal candidate has experience in ReactJS and TypeScript, and is proactive in designing solutions and identifying potential issues.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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