Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

​​Senior Director - Corporate Security, Health & Safety

Company: Twilio

Location: USA

Posted Sep 23, 2024

Twilio is seeking a Senior Director of Corporate Security to lead the development and implementation of comprehensive security strategies, policies, and procedures to protect the organization and its employees. The role requires a highly experienced and dynamic security leader with a track record of building global physical and corporate security programs.

Senior Privacy Compliance Engineer

Company: Instacart

Location: USA

Posted Sep 23, 2024

Instacart is a company that is transforming the grocery industry by providing a platform for customers to order groceries online and have them delivered to their doorstep. The company is looking for a Senior Privacy Compliance Engineer II to join its Governance, Risk, and Compliance (GRC) team.

Staff, Advanced Analytics, Marketplace

Company: Airbnb

Location: USA

Posted Sep 23, 2024

Airbnb is seeking a Staff Advanced Analytics Product for the Marketplace team. The role involves supporting strategic business and product initiatives through data analysis, experimentation, and statistical modeling.

Full Stack Engineer - Salesforce Integrations

Company: Vivun

Location: USA

Posted Sep 23, 2024

Vivun is a company that provides a technical copilot for sales teams, helping them to secure more technical wins more efficiently. The company is looking for a full stack engineer to design, build, and maintain scalable solutions that integrate with Salesforce.

Director of People & Culture

Company: Ghcorps

Location: USA

Posted Sep 23, 2024

Global Health Corps is a non-profit organization that aims to build a network of next-generation leaders committed to transforming health systems. The organization is seeking a Director of People and Culture to oversee its HR services and lead its people strategy.

Sr Data Scientists

Company: phData

Location: USA

Posted Sep 23, 2024

phData is looking for a Sr Data Scientist to design, build, and train algorithms and models to improve business processes. The company offers a remote-first work environment, competitive compensation, and opportunities for professional development.

Product Marketing Manager

Company: Gravotech

Location: USA

Posted Sep 23, 2024

Gravotech is seeking a Product Marketing Manager to join their innovative team in the Mechanical and Industrial Engineering industry. The role involves developing and executing comprehensive marketing strategies, collaborating with product development and sales teams, and analyzing market trends and customer feedback.

Contracts Specialist

Company: Adtalem Global Education

Location: USA

Posted Sep 23, 2024

Walden University is a higher education institution that offers online degree and certificate programs. The Contracts Specialist for Field Experience will work with colleagues to manage field experience programs and negotiate affiliation agreements.

Solutions Engineer

Company: SpryPoint

Location: USA

Posted Sep 23, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, offering advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. The company has received a strategic investment from Norwest and is expanding its team to continue increasing market share.

Analytics Engineer II

Company: ActBlue

Location: USA

Posted Sep 23, 2024

ActBlue is a nonprofit that builds tech and infrastructure for Democratic campaigns and progressive causes. They are looking for an Analytics Engineer to provide data and tooling to end users, and the job requires experience with SQL, Git, and collaboration with other engineers.

Technical Project Manager with CMS experience

Company: Outliant

Location: USA

Posted Sep 23, 2024

Outliant is a remote digital product development and startup consulting company that values individual growth, creativity, and teamwork. They are looking to hire a full-time Technical Project Manager to work with a diverse team of creators and engineers.

Sales Engineer

Company: Recharge

Location: USA

Posted Sep 23, 2024

The job posting is looking for a Sales Engineer to help the Revenue teams by resolving technical challenges and driving solutions. The role requires strong problem-solving skills, communication, and presentation skills. The ideal candidate should have a strong foundation in problem-solving, ecommerce, and REST APIs, and be able to work collaboratively with sales teams and merchants.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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