Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Enterprise Account Executive

Company: Creatio

Location: USA

Posted Sep 23, 2024

The job posting is for an Enterprise Account Executive Banking at Creatio Company, a global vendor of a platform to automate industry workflows and CRM. The company is seeking an experienced field sales professional to help scale the number of enterprises using the Creatio CRM platform.

Banking and Wealth Sales Manager

Company: Plaid

Location: USA

Posted Sep 23, 2024

Plaid is a company that aims to unlock financial freedom for everyone. They are looking for a sales team leader to build and lead a high-performing sales team to support the revenue targets for the business. The company is committed to diversity and equality and provides a comprehensive benefit plan.

Senior Business Analyst - Incentives

Company: HubSpot

Location: USA

Posted Sep 23, 2024

HubSpot is seeking a Senior Strategy and Operations Analyst to join their Customer Success Strategy and Operations team. The role involves building operational processes, identifying efficiencies, and providing actionable insights into global business trends. The ideal candidate will have a customer-first mindset, 4+ years of experience in strategy and operations, and proficiency in BI tools.

Product Development Specialist

Company: Trafilea

Location: USA

Posted Sep 23, 2024

Trafilea is a dynamic and innovative Tech Ecommerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They foster a culture of collaboration, innovation, and continuous learning, and are committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

Security Risk Associate

Company: Signifyd

Location: USA

Posted Sep 23, 2024

The Security Risk Associate role at Signifyds involves enhancing the Governance Risk and Compliance GRC program, collaborating with the Security Risk Manager, and performing various duties such as reviewing policies, conducting security assessments, and supporting audits.

Full Stack Engineer - Enterprise Engine

Company: Stripe

Location: USA

Posted Sep 23, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. They are looking for an experienced engineer to join their team to work on various projects, including writing code, leading technical design, and collaborating with stakeholders.

Android Engineer - OS Platform

Company: Stripe

Location: USA

Posted Sep 23, 2024

Stripe is a financial infrastructure platform that helps businesses accept payments and grow their revenue. The company is looking for an Android engineer to build and maintain Android apps and SDKs, and to work with other engineers to develop new features and products.

Technical Designer Specialist

Company: Trafilea

Location: USA

Posted Sep 23, 2024

Trafilea is a dynamic and innovative Tech Ecommerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They foster a culture of collaboration, innovation, and continuous learning, and are committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

Enterprise Sales Engineer

Company: Plaid

Location: USA

Posted Sep 23, 2024

Plaid is a company that aims to empower people to take control of their finances by providing tools and experiences for developers to create financial products. The company is dedicated to building a diverse team and values diversity and inclusion.

Customer Support Supervisor

Company: Clipboard Health

Location: USA

Posted Sep 23, 2024

The role requires an excellent coach to provide feedback, identify performance issues, and train agents. The coach must hold high standards, be confident in their feedback, and be able to navigate customer issues. The role involves monitoring agent performance, providing coaching, and handling customer escalations.

Technical Account Manager - Banking & Wealth

Company: Plaid

Location: USA

Posted Sep 23, 2024

Plaid is a company that empowers people to take control of their finances by providing tools and experiences for developers to create their own products. The company is looking for a Technical Account Manager to work with their largest and most strategic customers in the Banking and Wealth segment.

Sr. Data Scientist

Company: AKASA

Location: USA

Posted Sep 23, 2024

AKASA is a company that provides generative AI solutions for the healthcare revenue cycle, with a strong focus on innovation and growth. They have received significant funding and have been recognized as one of the fastest-growing startups in the industry. The company is committed to building an inclusive workplace and has a strong team of leaders and employees.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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