Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

OFSAA DIH Tech Lead

Company: Cognizant

Location: USA

Posted Sep 11, 2024

Cognizant Technology Solutions is looking for an OFSAA DIH Tech Lead to join their team of IT professionals. The role involves designing, developing, and implementing solutions using OFSAA DIH to meet business requirements. The company offers a competitive salary, benefits, and a discretionary annual incentive program.

Sustainability Advisor - Food and Agriculture SME

Company: Cognizant

Location: USA

Posted Sep 11, 2024

Cognizant is seeking a Sustainability Advisor with experience in food and agriculture to join their North America Sustainability team. The role involves leading client-facing conversations, developing sustainability programs, and partnering with external organizations to enhance offerings and solutions.

Principal Architect

Company: Cognizant

Location: USA

Posted Sep 11, 2024

Cognizant is a global community that values inclusivity and innovation, offering a rewarding career with opportunities to work on cutting-edge projects. The company is looking for a Principal Architect to join its dynamic team, providing architecture oversight and technical support for large programs.

Fire Detection Technical Product Support Specialist

Company: Johnson Controls International

Location: USA

Posted Sep 11, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering competitive salary, comprehensive benefits, and opportunities for growth and development. The company is looking for a level 1 fire detection technical support to join their team.

Systems Engineering Manager

Company: General Dynamics Information Technology

Location: USA

Posted Sep 11, 2024

GDIT is seeking a highly motivated individual to join their growing team to develop support and modernize mission-critical applications for the Department of Homeland Security. The successful candidate will help provide support to project teams in configuring and baselining software using automated tools.

Senior Network Security Engineer

Company: Cognizant

Location: USA

Posted Sep 11, 2024

Cognizant is seeking a highly skilled Cyber Security Architect to join their dynamic team. The ideal candidate will have extensive experience in firewall operation and implementation, as well as excellent communication skills. The role involves designing, implementing, and managing security solutions to protect digital assets.

Oracle Cloud Supply Chain Functional Architect

Company: Cognizant

Location: USA

Posted Sep 11, 2024

Cognizant Technology Solutions is looking for an Oracle Cloud Supply Chain Functional Architect to join their team. The role involves managing implementations of Oracle Cloud applications and requires extensive experience working with clients in all major markets.

Medical Writer

Company: OPEN Health

Location: USA

Posted Sep 11, 2024

OPEN Health is a global organization that offers a comprehensive benefits program, ongoing training and development opportunities, and a diverse and inclusive culture. The company is committed to supporting its employees and their families, and is looking for talented individuals to join its team.

Licensed Mental Health Therapist

Company: LifeStance Health

Location: USA

Posted Sep 11, 2024

The text is an advertisement for a job opening for licensed therapists in the San Diego area. The company is offering competitive compensation, flexible work schedules, and a full benefits package. The job requires a fully licensed LMFT or LCSW, experience in working with adult and/or child and adolescent populations, and a passion for patient care and clinical excellence.

Customer Service Representative

Company: Concentrix

Location: USA

Posted Sep 11, 2024

The job posting is for a remote Customer Service Representative position at Concentrix, a global organization that values diversity, inclusivity, and employee growth. The role provides opportunities for career development, personal growth, and work-life balance.

Site Reliability Engineering

Company: Cognizant

Location: USA

Posted Sep 11, 2024

The job posting is for a Site Reliability Engineering remote position at Cognizant, requiring 10+ years of experience in technical support with a focus on SRE and DevOps. The job involves leading a technical support team, implementing and maintaining SRE and DevOps practices, and collaborating with multifunctional teams. The salary range is $99,000 to $116,000 per year, and the position is eligible for discretionary annual incentives and stock awards.

Senior Actuarial Analyst

Company: AmeriHealth Caritas

Location: USA

Posted Sep 11, 2024

AmeriHealth Caritas is seeking talented individuals to join their team to make a difference in the lives of millions of people. The company offers a comprehensive benefits package, flexible work solutions, and a mission-driven organization with over 30 years of experience.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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