Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Client Partner

Company: Zaelab

Location: USA

Posted Sep 11, 2024

The job posting is for a senior sales executive at Zaelab, a digital advisory practice. The role involves client acquisition, sales strategy development, relationship management, and cross-functional collaboration. The ideal candidate has 10+ years of high-performance sales experience, strategic insight, analytical precision, and a relentless drive.

Senior Software Engineer - Risk Intelligence

Company: Mercury

Location: USA

Posted Sep 11, 2024

The text describes the importance of data engineering in modern times, using the analogy of ancient Roman roads. It also describes a job opening at Mercury, a financial technology company, for a data engineer to design and develop sophisticated data systems. The ideal candidate has experience with data systems, programming languages, and product development.

Customer Service Representative

Company: Fortune Brands

Location: USA

Posted Sep 11, 2024

Fortune Brands Innovations Inc is a company that focuses on creating smarter, safer, and more beautiful homes. They offer a competitive starting rate of $17/hour and benefits from day one. The company is 100% remote and provides all necessary equipment for success.

Technical Support Engineer

Company: Anrok

Location: USA

Posted Sep 11, 2024

Anrok is a pioneering company that offers a cutting-edge platform for managing sales tax and VAT. The company is looking for a Technical Support Engineer to join their team, who will be responsible for understanding and resolving complex technical issues. The role requires strong technical aptitude, excellent communication skills, and the ability to collaborate with various teams.

VP, Product Management

Company: PDI Technologies

Location: USA

Posted Sep 11, 2024

PDI Technologies is looking for a Vice President of Product to lead the development of GasBuddy's product offerings, including rewards, payments, advertising, and partnerships. The role requires a self-driven and motivated leader with experience in designing and delivering innovative consumer products.

Senior Lifecycle Marketing Manager

Company: Flex

Location: USA

Posted Sep 11, 2024

Flex is a growth-stage FinTech company that is creating a better rent payment experience. They are seeking a Senior Lifecycle Marketing Manager to lead the development and execution of their new leads platform.

Call Center Customer Service Representative

Company: Conduent State Healthcare, LLC

Location: USA

Posted Sep 11, 2024

Conduent delivers mission-critical services and solutions, creating exceptional outcomes for clients and millions of people. You have an opportunity to thrive, make a difference, and be part of a culture that values individuality.

Customer Support Specialist

Company: Creatunity LLC

Location: USA

Posted Sep 11, 2024

Creatunity LLC is seeking a Customer Support Specialist to join their dynamic team. The role involves responding to customer inquiries, troubleshooting technical issues, and maintaining accurate records. The company offers various benefits, including a quarterly performance bonus, health insurance reimbursement, and 15 days of paid time off.

Senior Product Analyst

Company: Angi

Location: USA

Posted Sep 11, 2024

Angi is a company that is transforming the home services industry by creating a platform for homeowners and service professionals to find and book jobs. They have a mission to become the go-to platform for all home-related services and are looking for a Senior Product Analyst to join their team.

Licensed Clinical Mental Health Therapist

Company: Mindpath Health

Location: USA

Posted Sep 11, 2024

Mindpath Health is a mental health care provider that offers a well-supported outpatient practice setting, competitive market compensation, and a hybrid schedule. They provide a range of services, including medication management, therapy, and TMS and Spravato services. The company offers a supportive environment, flexible full-time options, and a generous benefits package.

UI Architect

Company: CGI Group, Inc.

Location: USA

Posted Sep 11, 2024

CGI Federal is hiring a Director of UI Architecture to work on large-scale system modernization efforts. The ideal candidate will have experience in software architecture and development of enterprise solutions, and will work closely with product managers, engineering teams, and architecture stakeholders.

IAM Lead Application Analyst

Company: RWJBarnabas Health Corporate Services

Location: USA

Posted Sep 11, 2024

The job overview describes a role for an IAM Application Lead, responsible for designing and implementing custom workflows, rules, and integrations for SailPoint IdentityIQ solutions. The role requires extensive experience in identity and access management, and the candidate should have a strong focus on Identity and Access Management.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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