Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Enterprise Sales Engineering - Majors Accounts

Company: Datadog

Location: USA

Posted Sep 11, 2024

Datadog is looking for an Enterprise Sales Engineer to provide technical expertise to customers and partners. The role requires strong communication skills, technical knowledge, and ability to travel. The company values its employees and offers a range of benefits and growth opportunities.

Senior Accountant

Company: Stord13

Location: USA

Posted Sep 11, 2024

Stord is a leading commerce enablement provider that offers fulfillment services and technology to help brands sell more, save money, and reduce headaches. The company is headquartered in Atlanta and has facilities across the US, Canada, and Europe. Stord is seeking a Senior Accountant to join their team, responsible for accounting processes, including monthly close, and spearheading new initiatives and process improvements.

GRC Analyst

Company: Pax8

Location: USA

Posted Sep 11, 2024

The Security GRC Analyst is responsible for ensuring Pax8's security incident response is coordinated and documented. They oversee the delivery of an uptodate incident response plan and support the maturity efforts of the thirdparty risk management security program.

Technical Project Manager - Measurement

Company: Innovid

Location: USA

Posted Sep 11, 2024

The job posting is for a Technical Project Manager Measurement role at InnovidXP, responsible for client support, team collaboration, and solution-oriented ideas. The role requires technical presales experience, knowledge of AdTech, and strong communication skills.

Sr. Product Manager - Experimentation

Company: Pinterest

Location: USA

Posted Sep 11, 2024

The company is looking for a Product Manager to lead the vision on evolving their experimentation tooling and drive their culture of experimentation. The role requires a highly technical individual with industry postgraduate experience in a deeply technical and analytical space.

Associate Principal Strategic Finance & Analytics, Stays Supply

Company: Airbnb

Location: USA

Posted Sep 11, 2024

The job posting is for an Associate Principal Financial Planning and Analysis role at Airbnb. The ideal candidate has strong financial and analytics experience, excellent communication skills, and can work in a fast-paced collaborative environment. The role involves partnering with business partners, defining performance metrics, and providing actionable insights.

Senior Engineering Manager

Company: HubSpot

Location: USA

Posted Sep 11, 2024

The HubSpot Infrastructure Security team is looking for experienced engineering leaders to build and scale secure systems. The ideal candidate has a passion for building reliable systems, solving technical problems, and leading teams.

Design Engineer

Company: OneSignal

Location: USA

Posted Sep 11, 2024

OneSignal is looking for a Design Engineer to help build the UX and UI of their messaging platform. The ideal candidate has a strong background in design, coding, and UX/UI development, and is passionate about building intuitive and delightful products.

Product Owner

Company: ‎ConnectWise

Location: USA

Posted Sep 11, 2024

The Product Owner is responsible for reviewing, analyzing, and evaluating business systems and user needs. They work with cross-functional teams to ensure project direction and coordination. The role requires strong analytical and problem-solving skills, as well as excellent communication skills.

Data Engineer II

Company: Bestow

Location: USA

Posted Sep 11, 2024

Bestow is a leading insurance technology platform that offers a remote and hybrid workplace, competitive salary, and equity. The company values diversity and has received several awards for being a great place to work.

Payroll Specialist

Company: Deputy

Location: USA

Posted Sep 11, 2024

Deputy is a global SaaS workforce management company that empowers businesses to build thriving workplaces. They are looking for a US Payroll Specialist in San Francisco to manage the US payroll function.

Account Executive - Spokeo for Business

Company: Spokeo

Location: USA

Posted Sep 11, 2024

Spokeo is a people search engine that helps users reconnect with friends and family, and also provides data for business professionals. The company is looking for an Account Executive to join their Spokeo for Business team.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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