Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Director - Demand Generation

Company: Webflow

Location: USA

Posted Sep 11, 2024

Webflow is seeking a Director of Demand Generation to lead and scale their sales-led B2B growth initiatives. The role involves developing and executing demand generation strategies, building and executing integrated campaigns, and optimizing the marketing funnel to drive conversions.

DevOps Engineer

Company: Oddball

Location: USA

Posted Sep 11, 2024

Oddball is hiring a DevOps Engineer to work on a pivotal Federal program. The company values learning, growth, and making a positive impact. The job requires experience with config management tools, AWS environments, and CICD scripts.

Security Operations Engineer

Company: COMPLY

Location: USA

Posted Sep 11, 2024

COMPLY is a high-growth organization seeking a highly skilled and detail-oriented Security Operations Engineer with 37 years of experience. The role involves implementing and maintaining security controls to protect the organization's IT systems and infrastructure.

Senior Cloud Engineer - Azure

Company: Jamf

Location: USA

Posted Sep 11, 2024

Jamf is a company that simplifies technology for customers, employees, and communities. They offer remote, hybrid, and in-office positions and are looking for a Senior Systems Development Engineer to develop and maintain their backend infrastructure. The company values inclusion, diversity, and social responsibility.

Trust and Safety Analyst

Company: Clipboard Health

Location: USA

Posted Sep 11, 2024

The role of Trust and Safety at Clipboard Health involves ensuring the health of the marketplace and the safety of healthcare facilities and providers. The successful individual will engage with customers, manage communication, and exercise sound judgment to mitigate safety risks and deliver excellent customer experience.

Senior Azure DevOps Engineer - Cloud Operations

Company: Icertis

Location: USA

Posted Sep 11, 2024

Icertis is a company that provides contract intelligence platform to help organizations manage their contracts. The company is looking for a Senior DevOps Engineer to join their US GOV Cloud Operations team. The role requires expertise in cloud engineering, automation, and DevOps pipelines. The company offers a competitive salary, benefits, and a positive work environment.

Wed Designer & Developer

Company: Nextech

Location: USA

Posted Sep 11, 2024

The job posting is looking for a Web Designer and Developer to conceptualize, design, and enhance customer-facing websites. The ideal candidate will have a strong understanding of user experience, technical expertise, and excellent communication skills.

Enterprise Account Executive

Company: Apollo

Location: USA

Posted Sep 11, 2024

Apollo is a technology company that provides GraphQL APIs to large enterprises. They are looking for a sales team member to map and build territories, sell their product to top enterprises, and collaborate with other teams. The job offers a competitive salary range of $140,000 to $150,000 per year, variable compensation, equity, and benefits.

Manager - Data Operations

Company: Nextech

Location: USA

Posted Sep 11, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company offers a range of benefits, including competitive pay, a generous bonus structure, and a comprehensive wellness program. The Manager Data Operations role involves overseeing the data team, ensuring the uptime of applications and data infrastructure, and driving workload optimizations.

Senior Manager, Platform Product Management

Company: Twitch

Location: USA

Posted Sep 11, 2024

Twitch is a live streaming service that values community and is looking for a product manager to lead the Registration and Authentication experience. The role requires experience in product management, user authentication, and data security, and offers a competitive salary and benefits package.

Data Scientist II

Company: Fearless

Location: USA

Posted Sep 11, 2024

Fearless Digital is a company that values its employees and provides a positive work environment. They offer a range of benefits, including flexible schedules, family-friendly workplace, and a culture that supports work-life balance. The company also believes in equal opportunity employment and provides a comprehensive compensation package.

Software Quality Assurance Engineer

Company: Common App

Location: USA

Posted Sep 11, 2024

Common App is a non-profit organization dedicated to making college admissions more accessible and equitable. They are seeking a Software Quality Assurance Engineer to join their team.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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