Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Remote Administrative Assistant

Company: NoGigiddy

Location: USA

Posted Sep 11, 2024

The job description is for a Remote Administrative Assistant to provide comprehensive administrative support to a remote workforce. The ideal candidate will have excellent communication skills, a keen eye for detail, and the ability to multitask in a fast-paced environment.

Sr. Software Engineering Manager

Company: ZenBusiness

Location: USA

Posted Sep 10, 2024

ZenBusiness is seeking a Sr Engineering Manager to lead the new customer acquisition team. The company aims to help entrepreneurs launch and run their businesses, and the role will involve building and delivering new product features and enhancements.

Care Team Intake Specialist

Company: Synapticure

Location: USA

Posted Sep 11, 2024

The job description is for a remote position at Synapticure, a patient and caregiver-founded company that provides virtual care platform for neurodegenerative diseases. The role involves managing patient intake, scheduling appointments, and coordinating care. The company is dedicated to transforming the lives of individuals and their families living with neurodegenerative diseases.

Legal Researcher

Company: Filevine

Location: USA

Posted Sep 10, 2024

The job description is for a Legal Researcher position at Filevine, responsible for researching state and federal court statutes, maintaining current rules, and performing periodic maintenance. The role requires a paralegal certificate or undergraduate degree, 5+ years of relevant litigation experience, and experience with legal research and case management systems.

Sustainability Solutions Advisor

Company: Worldly

Location: USA

Posted Sep 10, 2024

Worldly is a company that provides impact intelligence platform to businesses, enabling them to accelerate business and industry transformation. They are seeking a Sustainability Solutions Advisor to work with sales prospects and clients to understand their sustainability objectives and provide tailored recommendations.

Senior Manager, Total Rewards

Company: ATPCO

Location: USA

Posted Sep 10, 2024

ATPCO is a company that provides pricing and retailing data tools and services to airlines, global distribution systems, and technology companies. The Senior Manager Global Total Rewards role is responsible for shaping and executing the company's global compensation and benefits strategy.

Reporter, HR Brew

Company: Morning Brew

Location: USA

Posted Sep 10, 2024

Morning Brew is looking for a curious and experienced reporter to create journalism that explores the HR profession through a B2B lens. The job involves pitching and writing stories, conducting research, and creating content for HR Brew's growing audience.

Customer Experience Associate

Company: Found

Location: USA

Posted Sep 10, 2024

Found is building tools to give self-employed people security and peace of mind. They are looking for kind, resourceful, and passionate people to join their team to build the safety net for self-employment.

Linux System Administrator

Company: Vultr

Location: USA

Posted Sep 10, 2024

Vultr is a cloud computing company that provides high-performance computing solutions to businesses and developers. They offer flexible and scalable solutions, including cloud compute, GPU, bare metal, and cloud storage. Vultr is committed to providing the best price-performance of any cloud computing platform and has a strong focus on customer support and employee benefits.

Technical Program Manager, International

Company: Khan Academy

Location: USA

Posted Sep 11, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. The company is committed to improving learning outcomes for students worldwide, focusing on learners in historically underresourced communities. The role of a Technical Program Manager is to drive the delivery of complex product releases across multiple product engineering teams, empowering the product engineering teams to better discern stakeholder needs across multiple regions.

Lead Site Reliability Engineer

Company: Curology

Location: USA

Posted Sep 10, 2024

The job description is for a RoleArchitect who will lead the delivery of high-quality and reliable solutions. The role requires technical leadership, guidance, and expertise in reliability engineering, automation, and service management. The job offers competitive salary, equity packages, and comprehensive benefits.

EDI & Supply Chain Management Writer

Company: Graphitehq

Location: USA

Posted Sep 10, 2024

Graphite is a technology-enabled growth agency that helps fast-growing companies unlock sustainable revenue through content and SEO. They are looking for an EDI and Supply Chain Management Writer to produce engaging and premium content. The company provides a flexible work environment, autonomy, and competitive compensation.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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