Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

SAP IT Security Specialist

Company: General Dynamics Information Technology

Location: USA

Posted Sep 10, 2024

The job description is for a Cyber Security Analyst Advisor at GDIT, requiring 10+ years of experience, US citizenship, and strong understanding of SAP GRC functionality and configuration. The job involves administering and maintaining user accounts, monitoring and controlling user access, developing and maintaining security documentation, and staying current with emerging SAP security trends.

Task Order Manager - Electronic Health Records

Company: General Dynamics Information Technology

Location: USA

Posted Sep 10, 2024

The job description is for a Task Order Manager to support the Federal EHR Modernization program. The role involves developing and managing task orders, working closely with federal customers, and providing technical, administrative, and operational management of development efforts and projects.

Applications Systems Engineering Manager

Company: General Dynamics Information Technology

Location: USA

Posted Sep 10, 2024

The job description is for a Systems Engineering Manager position at GDIT, a global technology and professional services company. The job involves leading and managing a team of technical professionals, providing technical consultation to government officials, and ensuring the production and non-production applications comply with DHS security standards.

Oracle Fusion Cloud Finance Functional Lead

Company: Cognizant

Location: USA

Posted Sep 10, 2024

Cognizant Technology Solutions is looking for an Oracle Fusion Cloud Finance Functional Lead to join their team. The role involves implementing Oracle Fusion Cloud Financials Payables Receivables Advanced Collection and General Ledger modules for a large Oracle Fusion transformation program.

Customer Service Representative

Company: Conduent State Healthcare, LLC

Location: USA

Posted Sep 10, 2024

The job posting is for a Call Center Customer Service Representative in Kentucky, offering a positive work environment, paid training, and benefits. The role involves answering multiple call types, dealing with complex issues, and providing excellent customer service.

Senior Engineering Manager

Company: 1Password

Location: USA

Posted Sep 10, 2024

1Password is looking for a Senior Engineering Manager to support two teams, focusing on the B2B adoption of 1Password products. The role requires experience in people leadership, technical discussions, and collaboration. The company offers a competitive salary, benefits, and a remote work environment.

Licensed Mental Health Therapist

Company: Talkspace

Location: USA

Posted Sep 10, 2024

Talkspace is a leading online platform for therapists and counselors to provide mental health care on their schedule. The platform offers flexible scheduling, no overhead, and a monthly bonus incentive. Therapists can choose their time commitment, work remotely, and earn a competitive hourly rate.

BMC Helix Asset Administrator

Company: General Dynamics Information Technology

Location: USA

Posted Sep 10, 2024

The job description is for a BMC Helix Asset Administrator with expertise in BMC CMDB Client Management and Discovery. The role supports and integrates all ITSM designed Asset Management processes into the customers organization. The job requires a minimum of 7+ years of related experience, ITILv3 or v4 Foundations or 2 Intermediate BMC Certifications, and US Citizenship.

Senior Manager, Sales Enablement

Company: Affinipay1

Location: USA

Posted Sep 10, 2024

AffiniPay is a leading fintech company that provides professional services payments and practice management software. The company is looking for a Senior Manager Sales Enablement to lead sales training, onboarding, and enablement at AffiniPay.

Oracle CC&B Functional Consultant

Company: Cognizant

Location: USA

Posted Sep 10, 2024

Cognizant Technology Solutions is looking for an Oracle CCampB Functional Consultant to join their team. The role involves assisting clients in navigating the digital shift, leveraging cloud, social, and mobile enterprise application platforms to drive innovation and efficiency.

Cloud Program Cost Analyst (AWS)

Company: General Dynamics Information Technology

Location: USA

Posted Sep 10, 2024

GDIT is seeking a FinOps Cloud Program Cost Analyst to work with customers on cost optimization, financial operations, and reporting. The role requires strong communication and analytical skills, with experience in cloud computing and financial operations.

Microsoft Cloud Solutions Sales Director

Company: Publicis Groupe

Location: USA

Posted Sep 10, 2024

The job description is for a Cloud Solutions Sales Director at Publicis Sapient, responsible for driving revenue growth, managing pursuits, and coordinating with Microsoft. The role requires strong understanding of the Cloud and Microsoft Azure technology landscape, successful track record of building and managing business, and ability to navigate a large organization.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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