Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

SME Automation Engineer – DoD DevSecOps & CI/CD

Company: Guidehouse

Location: USA

Posted Dec 02, 2025

The job posting is for a senior automation engineering role within the Department of Defense. The position requires extensive experience in automation, DevSecOps, and CI/CD pipelines. The role involves leading automation initiatives, establishing goals and frameworks, and ensuring compliance with DoD standards. The company offers a competitive compensation package and benefits.

Principal Machine Learning Architect (L7) - Content Promotion & Distribution

Company: Netflix

Location: USA

Posted Dec 02, 2025

This text describes a senior AI engineering role at Netflix focusing on content promotion and distribution. It outlines responsibilities involving ML/AI architecture design, cross-functional collaboration, and innovation in agentic solutions. The job emphasizes technical expertise, strategic vision, and cultural alignment with Netflix's values.

Team Lead - Payment Variance

Company: Guidehouse

Location: USA

Posted Dec 02, 2025

The Team Lead Physician Payment Variance role is responsible for supervising and coordinating a team of patient account representatives. The position involves ensuring efficient handling of patient accounts, maintaining quality assurance standards, and supporting the development and implementation of operational goals. The role requires strong communication skills, leadership qualities, and proficiency in relevant software systems and coding systems.

Account Manager - Serving Churches

Company: Chaney & Associates

Location: USA

Posted Dec 02, 2025

Chaney & Associates empowers churches with cloud-based accounting and consulting services. They offer growth opportunities, a tech-savvy environment, and a focus on client relationships. The ideal candidate should have strong leadership skills, accounting expertise, and a commitment to excellence.

Engineering Manager - Delivery Experiences

Company: Netflix

Location: USA

Posted Dec 02, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Delivery Experiences team ensures Netflix engineers can ship services safely and reliably. The team focuses on product vision, technical vision, customer partnerships, and team leadership to maintain a high developer experience as complexity increases.

Program Manager - Tribal & Rural Health

Company: CareMessage

Location: USA

Posted Dec 02, 2025

CareMessage is seeking a strategic and experienced Program Manager for Tribal and Rural Health to cultivate relationships, drive adoption, engagement, acquisition, and retention in the Tribal and Rural Health Market. The role involves collaborating with internal teams, aligning with Implementation, Product, and Leadership to deliver measurable outcomes and exceptional customer experiences. The ideal candidate should have experience working with Tribal Health organizations and building trust within complex healthcare networks.

Product Marketing Manager

Company: Clear Capital | CubiCasa

Location: USA

Posted Dec 02, 2025

This job posting seeks a high-impact Product Marketing Manager with B2B experience in SaaS/FinTech/DataAnalytics, emphasizing GTM strategy, sales enablement, and market intelligence. The role involves product positioning, competitive analysis, and creating sales tools. Clear Capital offers competitive compensation, benefits, and career development opportunities within a mission-driven real estate tech company.

VA Exp. IP PTF Medical Coders - FT & PT

Company: Cooper Thomas

Location: USA

Posted Dec 02, 2025

Cooper Thomas LLC is offering full-time and part-time remote medical coding positions for VA experienced Inpatient PTF Coders with at least 2 years of experience. The company provides a signing bonus of $2000 for qualified candidates with an active Background Investigation PIV Card and Moonlighter or Contractor Citrix Network Account. The positions require knowledge of CPT, ICD-10, and DRG assignment, and the ability to code with 95% accuracy.

Director - Channel Marketing

Company: Yubico

Location: USA

Posted Dec 02, 2025

Yubico promotes secure technology and global innovation, offering competitive benefits and a collaborative culture. They seek a Director for Channel Marketing to expand their partner ecosystem.

Senior Cloud Engineer – DoD Enterprise Cloud Operations

Company: Guidehouse

Location: USA

Posted Dec 02, 2025

This job posting outlines a Software Development role requiring advanced cloud computing expertise and a Secret clearance. Responsibilities include leading cloud infrastructure management, ensuring compliance with DoD cybersecurity standards, and collaborating with stakeholders. The position offers competitive compensation, a comprehensive benefits package, and opportunities for professional growth, while emphasizing security clearances and compliance with federal regulations.

IT Service Design Lead – USACE Mission Support

Company: Guidehouse

Location: USA

Posted Dec 02, 2025

The job posting is for a Software Development and Support position within the Software Development amp Support Digital job family at Guidehouse. The role involves providing technical and managerial leadership for IT service design initiatives supporting the US Army Corps of Engineers. Key responsibilities include leading the design and optimization of IT services, establishing service design goals and frameworks, managing service design teams, and ensuring compliance with DoD cybersecurity and governance policies. The position requires US citizenship, a Secret security clearance, at least 14 years of relevant experience, and expertise in service optimization, enterprise IT architecture, and innovation methodologies. The annual salary range is $149,000 to $248,000.

Global Clinical Trainer - Leadless Technologies

Company: Abbott

Location: USA

Posted Dec 02, 2025

Abbott is a global healthcare leader with a diverse portfolio of life-changing technologies. The company offers a wide range of benefits and opportunities for career growth. The job description is for a Global Clinical Trainer in Leadless Technologies, responsible for developing and delivering training content for healthcare professionals and Abbott teams.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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